Inside Sales Representative

TRAILEX

Job Summary

The Inside Sales Representative is an essential and valued member of our team.  This position is responsible for selling products and servicing the existing customer base that consist of retail and dealer sales.  Growing the territory and bringing on new customers is critical as well.

Essential Duties and Responsibilities:

• Process orders, prepare correspondence, and fulfill customer needs to ensure satisfaction.
• Research and resolve service/product issues to ensure customer retention and satisfaction.
• Update and maintain accounts including contact names and numbers for future sales.
• Analyze existing and potential volume of dealers.
• Achieve annual sales targets.
• Additional duties as required

Responsibilities

• Ensure complete customer satisfaction in a fast-paced environment
• Bachelor's degree required, preferred concentration in Business or Marketing
• Effective communication skills, both written and verbal
• Internship or related work experience in a customer facing role preferred
• Results oriented, attention to detail and good time management skills
• Regular, predictable, full attendance is an essential function of the job

Job Knowledge, Skills and Abilities

• Ability to effectively plan, organize, and prioritize projects
• Ability to communicate effectively, both verbally and in writing
• Ability to handle multiple issues simultaneously and effectively
• Ability to maintain discretion, tact and poise to work with confidential company information
• Continual attention to detail