Field Service Technician
At eMeasurematics, we specialize in industrial autonomous solutions, digital warehouses and yard management systems. Our solutions encompass an advanced software suite which is seamlessly integrated with advanced digital devices. We are industry leaders in our field of technology. We continue to grow, build better solutions, and add new modules to our software platform, involving A.I, Computer Vision and other state-of-the-art technologies.
***All applicants must be to work coverage in the Chicagoland area and Northwest Indiana***
Roles and Responsibilities include
- Installation / preventive maintenance / corrective / emergency maintenance visits at customer sites for all eM products.
- Diagnose problems, assess the extent of the problem, document findings, make decisions to repair the product and/or replace parts
- Edit/update touch-screen HMIs as necessary to accommodate for changes to equipment and products.
- Design/Troubleshoot/update PLC programs as needed
- Maintain and calibrate controls on various equipment.
- Prepare calibration and field service reports accurately.
- Troubleshoot and repair wiring, circuits, breakers and other electrical repairs.
- Handle customer inquiries and complaints.
- Read blueprints and schematics.
- Work with computer interface to monitor equipment
- Assist the Network Administrator and other IT staff in the roll-out of network, operating system and software upgrades and patches as those requirements arise
- Proactively monitor our product for any issues, investigate all reported errors and resolve issues as required.
- Identify opportunities for service and system improvement.
- Maintain a safe and secure working environment.
Education:
- Four-year degree OR equivalent work experience.