Administrator, Internatinal Business Development

The Administrator, International Business Development is integral to our organization's global franchising strategy. By providing administrative, communication, and operational support   this role ensures that our international ventures thrive and succeed.

Responsibilities: 

• Ongoing coordinate with international teams and various departments
• Gather financial reports from international franchisees and partners 
• Troubleshoot and handle all IT requests related to international operations and franchisees
• Manage franchise team accounts and oversee lifecycle activities
• Update and maintain selected systems supporting international franchisees and partners
• Ensure thorough completion of all Franchisee site and pop-up requests 
• Compile and distribute a weekly international business review 
• Aid in developing presentations and international projects
• Collaborate to develop and document effective processes
• Manage and respond to international franchise inquiries promptly

Required Qualifications: 

• Bachelor's degree in Business Administration, Marketing, International Business, or related field 
• 1-2 years of experience working within an office environment, working with international teams or international offices required
• Experience with Microsoft Service Cloud – Power BI
• Exceptional written and verbal communication skills -
• Proficiency in Microsoft Word, Publisher, Excel, and PowerPoint required 

Preferred Qualifications: 

• 3 years of experience working with international teams or international offices

Behavioral Traits for Success: 

• High standards of quality and accuracy 
• A “How can I help Attitude”
• Accurate and timely communication 
• Strong commitment to tasks and commitments 
• Communicates in a factual, polite, and professional manner, providing specific and knowledgeable and details 

Working Environment: 

• Typical office environment with climate control and sufficient lighting, ergonomic desk/chairs
• Corporate Office located St. Louis, MO
• Flexible work schedule

Your Performance Will Be Measured On: 

• Capacity to serve as a liaison between operations and franchisees
• Accuracy and timely work completion
• Effective use of data & analytics
• Clear & open communication within all projects
• Stakeholder feedback

This description is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent an expressed or implied contract of employment, nor does it alter your at-will employment, and Build-A-Bear, Inc. reserves the right to change this job description and/or assign tasks for the employee to perform, as may deem appropriate.