Graduate Field Administrator

The Opportunity

Are you passionate about supporting students and driving academic program success? The School of Biomedical Engineering (BME) is seeking a dynamic and dedicated Graduate Field Administrator, MEng to provide leadership, management, and administration for our MEng program. This role is pivotal in ensuring the smooth operation and continuous development of our program, fostering a positive environment for student success.

Key Responsibilities:

Recruitment, Admissions, and Enrollment: Coordinate all aspects of the MEng recruitment, admissions, and enrollment process to attract and enroll top talent.

Program Events and Activities: Independently plan and execute a variety of program events and activities, including welcome and orientation events. Disseminate important information related to registration, employment, research opportunities, and graduation events.

Student Support: Serve as the first point of contact for student concerns. Support student progress by monitoring and verifying degree completion requirements, facilitating and troubleshooting issues as needed.

Program Development: Participate actively in the implementation of BME’s recruiting plan and contribute to the continuous improvement of the MEng program.

This is a full-time (39 hours/week) endowed position that is based in Ithaca, NY and fully on-site during the academic year. This position is eligible for a hybrid work arrangement during winter break and summer term. This hybrid work arrangement is subject to change at any time. Typical work hours are 8am-4:30pm Monday through Friday. This position is required to work commencement weekend and potentially a handful of other events that may be scheduled outside of normal business hours.

What You Need

We are looking for a team member who is organized and effective at task execution and multi-tasking. Additionally, you will: 

• Hold an Associate’s degree and 4 years of relevant experience or equivalent combination.
• Be passionate about working in an organization that values and promotes diversity, equity, inclusion, anti-racism, and wellbeing.
• Serve as an advocate for individuals of all ethnicities, genders, ages, and backgrounds.
• Cultivate and develop inclusive and equitable working relationships with students, faculty, staff, and community members.
• Have excellent customer service skills; demonstrated ability to work effectively in an environment with frequent interruptions.
• Utilize strong organizational skills; have the aptitude to follow up, track multi-step decision-making, and bring processes to completion.
• Be proactive and independent while working closely in a team environment.
• Have effective communication skills; aptitude to be clear and concise.
• Actively listen, be patient, and remain calm in highly sensitive situations, e.g., when attending to a student of concern; use of sound judgement when referring students to other services.
• Have impeccable integrity with a clear sense of ethics, fairness, discretion, and personal responsibility.
• Read and comprehend policies, guidelines, protocols and ask appropriate questions when dealing with outlier situations.
• Quickly learn software programs and create meaningful reports both routine and ad hoc.
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• If you possess these experiences and skills this may be the role for you! There are a few other qualifications we would view as incredibly helpful in this role, to include: 
• Demonstrated experience in effectively partnering with students and/or student groups.

A cover letter and resume are required for further consideration for this position.