Community Service Officer - Metro Transit PD
The Metro Transit Police Department is currently seeking part-time, benefits eligible, Community Service Officers to provide varied support services to the department by performing duties that do not require a licensed peace officer. This is a uniformed non-sworn position that provides police visibility and customer relations to the public, with a focus on the transit riding community.
The part-time CSO positions are eligible for benefits, including, but not limited to, medical, dental, and paid time off, and tuition reimbursement. Tuition reimbursement is offered up to $4,500 every 6 months, up to a total of $18,000.* The starting pay is $26.80 hourly.
As a Metro Transit Community Service Officer you will:
- Perform pedestrian/crowd control at large events such as Twins, Gophers and Vikings games.
- Provide pedestrian control at light rail stations. May use handcuffs, chemical irritants to control volatile situations.
- Assist sworn officers with fare inspections by checking fare tickets, writing citations on the light rail and conduct bus security, and parking enforcement.
- Perform clerical and maintenance support as needed.
- May transport evidence or paperwork to a Crime Lab, BCA, court, prosecutor 's office, etc.
- May complete police reports that don't require a sworn officer to complete.
- Performs other duties as assigned.
What education and experience are required for this job (minimum qualifications):
- A High school diploma or general education degree (GED) and
- Must currently be enrolled in an accredited college or university program seeking a degree in a Law Enforcement related field
- Must be able to perform duties in the work environment and physical requirements sections listed below
License/Certifications:
Valid driver's license with an acceptable driving record
What knowledge, skills and abilities you should have within the first six months on the job:
- Ability to regularly work a minimum of 20-25 hours per week
- Able to solve practical problems, interpret instructions, complete simple addition and subtraction, copy, count and record information
- Understand and follow verbal, written and/or demonstrated instructions, read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals
- Accurately copy data from one source to another
- Requires the skill to provide basic client services and basic directions to the public and other agencies within the organization
- Communicate effectively verbally and/or in writing with customers or staff, to complete time report, to coordinate schedule to meet hourly limits and meet department needs
- Knowledge of basic business software, Microsoft Office (i.e. word, excel, email, etc.)
- Ability to write routine reports and correspondence
- Ability to work independently with little supervision and self-motivate
- Ability to remain free from any physical, emotional or mental condition that might adversely affect the CSO duties
- Ability to administer first aid and assist medical personnel if called upon
- Ability to drive a car/SUV at normal speed and at all times of the day/night.
What steps the recruitment process involves:
- Minimum Qualification Review - Review by Human Resources to ensure minimum qualifications are met
- Acceptable Work Record Evaluation - (Internal ATU employees only)
- Panel Interview – Scored structured panel interview
- Selection Interview – with the Chief and/or Command Staff
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Background Check – Candidates must pass a thorough background investigation and credit check conducted by the Metro Transit Police Department.
- After passing the background check, a conditional offer of employment may be extended.
- Psychological Evaluation – All candidates must be recommended for hire based on the psychological evaluation.
- Medical Examination / Work Performance Test / Drug Test – Candidates must successfully pass the medical examination, work performance test, and drug test.
The Metropolitan Council is an Equal Opportunity, Affirmative Action, and veteran-friendly employer. The Council is committed to a workforce that reflects the diversity of the region and strongly encourages persons of color, members of the LGBTQ community, individuals with disabilities, women, and veterans to apply.
If you have a disability that requires accommodation during the selection process, please email HR-OCCHealth@metc.state.mn.us.