Northern Center Student Manager

Northern Center Student Manager

Northern Center Student Manager is responsible for assisting customers, coordinating

the setup and implementation of events/activities in the Northern Center, maintaining

equipment and keys, and ensuring safety in the Northern Center. Student Managers

should have experience in customer-facing roles, working knowledge of basic

audio/visual equipment, be willing to walk significantly during the shift, and must assist in

the physical setup of events from time to time. Custodial experience and building

familiarity are preferred.

The Student Manager acts as Manager on Duty in the absence of the Northern Center's

professional staff on weeknights and weekends and has full responsibility for all actions

and events taking place in the facility. Students applying for this position should be able

to demonstrate excellent customer service skills, creative problem-solving, and

complete follow-through with details. Student Managers should present a professional

appearance while on duty and conduct themselves as stewards of the Northern Center to

our clients and guests. The Student Manager can expect to average about 16-20 hours

per week.

Duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice.

Qualifications

Position Minimum Requirements

• Must be a registered student attending NMU (minimum 6 credit hours)

• Strong written and verbal communication skills

• Strong organizational skills and the ability to be flexible

Position Knowledge, Skills, and Abilities

• Exceptional customer service skills and ability to engage with guests and staff

• High level of punctuality and dependability

• Ability to work under pressure and remain calm in stressful situations

• Must have strong communication skills

• Ability to follow verbal and written instructions

• Problem-solving in a timely manner

• Must be a self-starter with the ability to work independently and as a member of a

team.

Physical Requirements

• Ability to lift 25 pounds

• Hearing, Vision

• Talking, Reading, Writing

Supervision Received

• Receives routine supervision from Northern Center & Event Services Director, Events Manager, Full Time Staff (Event Services Coordinator, B&G)