Undergraduate Admissions Student Worker (Work Study)
PURPOSE OF POSITION:
Serve students and the university by representing the university to prospective students visiting the campus; provide experienced answers to student’s questions or situation, and to ensure student satisfaction within the office environment.
ESSENTIAL FUNCTIONS:
· Process prospective student’s inquiry cards into Salesforce.
· Mail correspondences to prospective student (Fold, Stuff and Mailing)
· Shred sensitive documents after required holding time has expired.
· Scan all admissions transcripts into Laserfiche for processing
· Index all Admissions documents in Laserfiche.
· Contributes to team effort by accomplishing related results as needed.
· Students also assist in making phone calls to prospective students as needed
KNOWLEDGE & SKILL REQUIREMENTS:
Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentations Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information, Multi-tasking.