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Undergraduate Admissions Student Worker (Work Study)

PURPOSE OF POSITION:
Serve students and the university by representing the university to prospective students visiting the campus; provide experienced answers to student’s questions or situation, and to ensure student satisfaction within the office environment.
 
ESSENTIAL FUNCTIONS:
·      Process prospective student’s inquiry cards into Salesforce.
·      Mail correspondences to prospective student (Fold, Stuff and Mailing)
·      Shred sensitive documents after required holding time has expired.
·      Scan all admissions transcripts into Laserfiche for processing
·      Index all Admissions documents in Laserfiche.
·      Contributes to team effort by accomplishing related results as needed.
·      Students also assist in making phone calls to prospective students as needed

KNOWLEDGE & SKILL REQUIREMENTS:
 Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentations Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information, Multi-tasking.