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Office Assistant II Bilingual

Public Assistance within the Division of Social Services has two Office Assistant II Bilingual short-term (six months) positions. These positions require onsite work and are half-time, 18.75 hours per week.

These positions will serve as greeters in the lobbies at 120 North Redwood Drive and 3240 Kerner Blvd in San Rafael. They will greet visitors and direct them to the correct resource including the CalSAWS kiosk and the receptionists at the desk, as well as accepting and filing documents for client cases. They will assist clients in using the CalSAWS kiosk for such functions as scanning documents, checking in for appointments, and obtaining general case information. They may also assist other Office Assistant staff with things like answering phone calls and opening mail. They will be working to serve a very diverse community, alongside a staff that reflects the community’s diversity. This position can be a gateway to a number of Office Assistant III positions within our department.   



Successful candidates must demonstrate proficiency in both Spanish and English prior to appointment. If the selected candidate has not taken the test, a bilingual proficiency exam will be administered to ensure the candidate possesses the appropriate skill level to meet the requirements.  





Our Highly Qualified Candidate:


The ideal candidate possessed the following skills and traits: tech-savvy, detail-oriented, patient, able to work independently as well as in teams, good communication skills, able to think on their feet and to troubleshoot, and has a genuine desire to help the public.


  • Standard office practices and procedures including filing and retrieval systems, correspondence formats and the operation of standard office equipment.
  • Standard office applications including word processing, spreadsheet and database systems.
  • Correct English usage including grammar, spelling and punctuation.
  • Business arithmetic.


  • Learn general office practices and procedures.
  • Perform routine clerical work.
  • Learn policies and procedures related to the department to which assigned.
  • Understand and follow written and oral instructions.
  • Perform simple mathematic calculations.
  • Communicate effectively both verbally and in written form sufficient to convey information and instructions to the public and other employees in situations requiring tact, courtesy and poise.
  • Establish and maintain effective working relationships with those contacted in the course of the work.
  • Type at an acceptable rate of speed based on the requirements of the position.
  • Perform general clerical and technical work quickly and accurately.
  • Use database, spreadsheet, word processing, publishing and/or internet applications depending on assignment.
  • Read, interpret and apply rules, policies and procedures in specific situations.
  • Prepare and maintain accurate and concise records and reports.
  • Read and comprehend manuals and instructions related to assignment such as: maps; drawings; policies and procedures; training materials; code books; instructions for equipment; and safety rules and procedures.
  • Perform basic mathematic calculations.


We recognize your time is valuable, so please note that you must have at least the following required Minimum Qualifications in order to be considered for this position: 


One year of experience performing clerical/office support duties that demonstrate knowledge of standard office applications and practices. Completion of a clerical training program or office administration coursework may be substituted for up to six months of the required experience. 

Clerical/office support experience includes preparing, interpreting and maintaining a variety of records and/or documents; use of standard office applications and equipment; and greeting and assisting members of the public. 


For more detailed information about this classification, including the minimum qualifications, please click here: Office Assistant II Bilingual class specification.




All applicants will receive email notifications regarding their status in the recruitment process. Please be sure to check your spam settings to allow our emails to reach you. You may also log into your account to view these emails. 



Depending on the number of qualified applications received, the examination may consist of a highly qualified review, application screening, online assessment, written examination, oral examination, performance examination, or any combination to determine which candidates' names will be placed on the eligible list. 


The eligible list established from this recruitment will be used to fill the current vacancy and any future vacancies for open, fixed-term, full-time or part-time positions which may occur while the list remains active.  



Candidates selected are subject to fingerprinting by the Sheriff's Department and must pass a Department of Justice LiveScan background check prior to appointment. 



All County of Marin employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.