Marketing Customer Service Representative

Marketing Customer Service Representative 
Direct Hire Opportunity
Location: League City, TX (working in-office)
$20/hr

We are a marketing firm that works with businesses to help them strategize for growth through marketing. Grow in a vibrant environment where your input is valued, and there's ample room for professional growth.

As a Customer Service Representative, you'll be vital in backing our clients' marketing efforts, handling tasks like customer service calls, data entry, scheduling, and client communication. You'll collaborate closely with our team to ensure seamless campaign execution and client relationship maintenance.

Responsibilities:

• Conduct outbound customer service calls for quality checks, appointment setting, and dealership communications.
• Maintain accurate client data in Excel spreadsheets efficiently.
• Deliver exceptional phone etiquette and service to both inbound and outbound customers.
• Assist in appointment scheduling and managing client correspondence.
• Utilize CRM software and Excel for effective customer interaction tracking and relationship management.
• Collaborate with team members to support marketing initiatives and meet client objectives.

Requirements:

• Proficiency in MS Office suite, especially Excel, with fast data entry skills.
• Dependable with a pleasant phone manner and a drive for career advancement.
• Bilingual in English and Spanish preferred.
• Experience in customer service and managing inbound/outbound customer correspondence.
• Able to work Monday to Friday from 9:00 AM to 5:00 PM, with willingness to work through lunch or from 9:00 AM to 6:00 PM with a lunch break.
• Previous CRM software experience is a plus.

Join us and propel your career with our rapidly growing marketing firm. Work in a dynamic environment where your contributions matter, and there's plenty of room for professional development.

Note: Medical coverage is not provided currently.

If you're proactive and driven, with a passion for marketing and customer service, we invite you to apply. Submit your resume and a cover letter explaining why you're the ideal fit for this role. We're excited to hear from you!

#1856