Constituent Services Coordinator/School Board Administrative Assistant

Constituent Services Coordinator /School Board Administrative Assistant

The School Board Member’s Office for District 9 is seeking a coordinator to manage constituent services and outreach. The ideal candidate has strong interpersonal skills, a background in relationship building, and is highly detail-oriented.

Responsibilities Include:

• Routing and responding to constituent concerns through phone calls and office email
• Generating and keeping records of referrals to address internal and external needs
• Managing relationships, appointments, and strategy for Citizen Participation Groups, Education Advisory Councils, community coalitions, and Community-Based Organizations
• Use office interactions with the community to gather data on constituent trends to report to the office weekly
• Ensuring the upkeep and staffing of outreach office locations in District 9
• Actively building relationships between the office, CPG appointees, community leaders (EACs, YACs, Non profits)  and constituents through scheduled call time.
• Managing office mail and correspondence
• Maintaining a comprehensive database of community members
• Writing speeches and talking points when related to constituent services and events 
• Coordinating office presence at events throughout the community 
• Representing the Board Member at meetings with staff and community stakeholders
• Managing the Relational Organizing team composed of 5 to 10 high school/college students to keep stakeholders and community members informed and engaged with the District 9 office. 
• Plan and organize seasonal community outreach initiatives and forums (Back to School Drive, Thanksgiving Drive, Toy Drive, and Listening Campaigns)

Qualifications

• Experience working in fast-paced environment with strong multi-tasking and time management skills
• Proficient in G Suite and Microsoft Office
• Optional experiences: Website development (Wix, Wordpress, etc), Airtable, project-management software, Zapier, Calendly

Start Date: June 24th 2024 or as soon as possible thereafter

Location: Offices in Homestead and Downtown Miami; events and meetings throughout Miami-Dade County; some remote work 

Type of position: Full-Time, Year-Round; Reports to Board Member’s Chief of Staff

Salary: $48,000-$53,000

To Apply: luisasantos.com/careers

Miami-Dade School Board District 9  is the largest School Board District in M-DCPS, serving 59,662 students at 49 Pre-K- 12 Educational Centers in the unique and diverse communities of Florida City, Homestead, Naranja, Cutler Bay, Palmetto Bay, Richmond Heights, Perrine, and Pinecrest. The District 9 team works collaboratively and strategically with school and district staff, families, community and labor partners, government agencies and others to ensure all students are fully prepared for college, career, and life. We are an equal-opportunity employer and value a diverse and mission-driven team. To learn more about our office visit luisasantos.com/join-our-team. 
 

Background Screening for the Selected Candidate (External Candidates) 

Please click on the link below for information on M-DCPS Employment Standards, Drug Testing and Fingerprinting requirements in order to be hired as an employee. https://www.hrdadeschools.net/personnelservices/