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Answer basic informational, directional and library policy questions.

Contact with users may be in person, via phone or chat software.

Help users utilize electronic and print resources.

Perform basic circulation activities (check-in, check out, renewals) using library software.

Instruct users working with the following equipment: microform reader/printers, scanners, copiers, laminator, printers, fax machine, CatCa$h machine.

Responsible for security and care of library materials and equipment.

Shelve library materials accurately and neatly.

Assist with maintenance of all library collections, including shelf reading, straightening, shifting, cleaning.

Conduct library tours, using the script provided.

Maintain statistics and prepare reports.

Assist with user experience activities such as surveys, focus groups, interviews, data entry, and statistical analysis.

Assist with the opening and closing of the Olson Library.

May require night and/or weekend hours.

Perform related duties and special projects as assigned.

 

Position Qualifications:

1. Proactive and friendly customer service attitude
2. Ability to communicate effectively (oral and written)
3. Ability to perform detail-oriented tasks with accuracy and efficiency
4. Dependable and responsible
5. Professional demeanor
6. Self-motivated; ability to work without direct supervision
7. Must feel comfortable not knowing the answer to every question and willing to refer to Public Services faculty and staff
8. Ability to lift heavy books, move carts and have tolerance for exposure to dust
9. Must possess a valid driver's license 

 


Work Schedule: 
Fall/Winter hours: Monday-Fri 7:30am-11pm 
*During fall & winter semesters, a minimum of 8 hours per week is required.

Summer hours: Monday-Friday: 7:30am-6pm. Weeks between semesters: Monday-Friday: 8am-5pm

Currently hiring for the Fall Semester

 

Please follow this link to apply: https://notebook.nmu.edu/seams/apply/index.php?action=details&positionId=10&semesterId=414