Event Manager

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry.  Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

More information at OakViewGroup.com, and follow OVG on Facebook, Instagram, Twitter, and LinkedIn. 

Overview

Reporting to the Director of Events, the Event Manager will manage every aspect of their assigned events from the advance planning stages through the end of the event and event settlement. In addition to advancing assigned events, this position will also be responsible for scheduling & supervision of part time event staff and for assisting in development and implementation of all event department policies, programs and procedures.

This role will pay a salary of $45,000 to $53,000.

For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).

job expires 6/28/2024

About the Venue

The Donald L. Tucker Civic Center features a 12,500-seat arena, 34 luxury suites, 476 club seats, over 54,000 sq. ft. of meeting and exhibition space and an arena view restaurant, the Spotlight Grille. The arena is home to Florida State Men’s and Women’s basketball and is known for its electric atmosphere and fierce home court advantage. Not only a music and sports venue, the arena also is frequently used for trade shows, large catered functions, receptions, religious services, and classes. You can learn more about our venue at tuckerciviccenter.com.

Responsibilities

• Manage all aspects of events that are assigned by Director of Events
• Thoroughly describe the venue’s services and outline how the services are coordinated to clients
• Advise and make recommendations based on the client’s desires and be able to work within budget restraints
• Design set up diagrams in AutoCAD program based off event needs for approval by the client
• Work with the operations department to ensure all events are set up to the client’s specifications and that all fire codes and safety regulations are being followed
• Communicate with Director of Food and Beverage, Chefs and Catering Manager on needs of each event
• Schedule and work with IATSE labor, when needed, for arena shows
• Create and distribute detailed event data sheets prior to every assigned event
• Update event estimates, as needed, to send to the client and complete a final settlement upon completion of each event
• Have the ability to problem solve, make quick decisions and delegate responsibility while remaining professional and pleasant in the midst of stressful situations.
• Provide leadership for event personnel
• Serve as manager on duty as scheduled
• Responsible for the hiring, terminating, performance evaluations, scheduling, training and development of approximately 20 part time event staff
• Responsible for gathering staffing reports, tracking PT staff hours, and approving time for part-time staff.
• Responsible for developing and updating the departmental policies and procedures manual for the events department
• Other duties as assigned

Qualifications

• Experience coordinating banquets, tradeshows, conferences, meetings and/or weddings preferred
• Minimum of 2-5 years of experience working in a public assembly facility including supervisory responsibility
• Bachelor’s degree from an accredited college or university with major course work in facility management, hospitality management, business management, or another related field preferred
• Communicate clearly and concisely in the English language, both orally and in writing is required
• Work a flexible schedule including long days, late nights, early mornings, weekends and holidays
• Must possess strong organizational skills, attention to detail and the ability to function and meet strict deadlines in a fast-paced environment
• Must demonstrate a positive, professional and customer-focused attitude
• Ability to stand and walk for long periods of time
• Must have computer skills in Microsoft Office applications and word processing, spreadsheets, presentations and internet software
• Knowledge of AutoCAD is preferred
• Knowledge of crowd management and control techniques, customer service practices, principles or supervision and training, fire and public safety regulations, and A/V equipment and electronic systems

Strengthened by our Differences. United to Make a Difference.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

EEO

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information, or any other protected class under federal, state, or local law.