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Software Technical Writing Intern

Market Maker CRE
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Job Title: Software Technical Writing Intern

Company: MarketMaker CRE

Location: Remote

About Us: MarketMaker CRE is committed to providing practical career experiences through its Research Assistant (RA) Program. This voluntary, unpaid program is designed to support our vision while offering participants invaluable real-world experience. For more information, visit our website: www.marketmakercre.com.

Responsibilities:

  • Collaborate with software engineers, product managers, and UX designers to understand software features and functionalities.
  • Write and edit technical documentation, including user manuals, API guides, release notes, and troubleshooting guides.
  • Ensure accuracy, consistency, and adherence to style guidelines in all written materials.
  • Translate complex technical concepts into easy-to-understand content for end-users.
  • Conduct research and gather information from various sources to create comprehensive documentation.
  • Participate in product testing to gain hands-on experience and validate documentation accuracy.
  • Work closely with cross-functional teams to improve the overall user experience.

Qualifications:

  • Pursuing a degree in Computer Science, Information Technology, Technical Communication, or a related field.
  • Excellent written and verbal communication skills.
  • Proficiency in English grammar, spelling, and punctuation.
  • Familiarity with software development concepts and tools (e.g., Git, APIs, command-line interfaces).
  • Ability to learn new technologies quickly and explain them effectively.
  • Attention to detail and strong organizational skills.
  • Experience with tools like Markdown, Confluence, or similar documentation platforms is a plus.

Additional Information:

  • This internship is unpaid.
  • Flexible working hours and remote options available.
  • Mentorship and guidance from experienced technical writers.
  • Opportunity to contribute to real-world software projects.

Conditions of Employment:

  • This internship is remote.
  • A satisfactory criminal history background check is required.

How to Apply: Please submit your resume, LinkedIn profile, and a brief statement of interest via Handshake.