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Youth Outreach Specialist

Under the supervision of the MCOT Program Manager or designee, the Youth Outreach Specialist is a member of the Central Hub Crisis Team, providing services in-person and via televideo in Bastrop, Fayette, and Lee Counties to youth ages 3 to 17.

The specialist will dispatch to various community locations (i.e. schools, emergency rooms, homes and BTCS clinics) to provide crisis intervention, screening, referral, relapse prevention and follow-up services. For youth enrolled in Youth Crisis Outreach Team (YCOT) Plus, a specialty population for youth who have past or current involvement with the Department of Family Protective Services (DFPS) or who are at risk of DFPS involvement, the clinician will also serve as the transitional case manager. Upon stabilization of the crisis, services will include a minimum of 4 weeks and up to 90 days of case management, individual and group skills training, Person-Centered Recovery Planning, supported housing/employment, and other services as needed. Youth will transition to other services in the community or within the LMHA.

Additionally, the Youth Outreach Specialist will provide crisis triage and intervention services in the community or at BTCS clinics/residential programs.

This position collaboratively partners with the DFPS, schools, law enforcement, the medical community, families, and social service agencies to assist persons in crisis. The clinician must possess strong knowledge of the principles, methods, techniques and practices of working with individuals experiencing a mental health, substance use, and/or developmental crisis, and must have the ability to communicate effectively with persons and families from diverse cultures and socio-economic backgrounds. The clinician must have skills and experience using integrated computer database programs to access files and document services, as well as the ability to organize and prioritize work assignments. This position requires a flexible work schedule and the ability to work independently, yet collaboratively. This position is cross trained to provide support other crisis programs such as the Mobile Crisis Outreach Team (MCOT) and Youth Therapeutic Respite Program (YTRP) and will work collaboratively with other Youth & Family programs.

This position is an essential position within a 24/7 crisis program. As such, it requires rotating on-call responsibilities with on call stipend is $30/day plus time worked (overtime eligible).

Monday- Friday 8 am- 5 pm

Location: Bastrop

Salary: $24.23 - $36.98/hr

Applicable Differentials:

Up to $3.50/hour previous crisis experience

Up to $2.00/hour previous community center experience in a similar role

Up to $4.00/hour tenure with BTCS

$.50/hour LCDC

$1.00/hour Advanced Licensure
$.75/hour Bilingual

$1.00/hour Master’s Degree in Human Services

On call stipends and shift differentials applicable

Why join our team?

BTCS Values our team members and believes it is important to reward and compensate our team members for their contribution to our success. BTCS offers competitive salaries, an excellent benefits package and generous leave accruals.

Medical Insurance: Through BlueCross Blue Shield, we offer comprehensive medical coverage for you and your eligible dependents with access to network and non-network health care providers. Coverage for employees and eligible dependents begins on the first day of the month following 60 days of employment.

Dental Insurance: Through Dental Select, we offer two coverage plans for dental care, to include preventative, basic and major services. Coverage for employees and eligible dependents begins on the first day of the month following 60 days of employment.

Vision Insurance: Through BlueCross BlueShield, we offer vision coverage to include discounts on everyday vision needs, such as eye exams and glasses and/ or contacts. Coverage for employees and eligible dependents begins on the first day of the month following 60 days of employment.

Prescription Plan: Through BlueCross BlueShield, we offer discounts on generic, preferred or brand-name drugs as well as non-preferred drugs at pharmacies or through a convenient home delivery program. Coverage for employees and eligible dependents begins on the first day of the month following 60 days of employment.

Flexible Spending Accounts: Optional pre-tax contributions for medical reimbursement and dependent care plans.

Retirement Plans:

401A: Through this governmental plan, we offer a 7% match to employee contributions.

457/403(b): Through these governmental plans, employees may contribute pre-tax earnings for retirement. Employees may participate on the first day of employment.

Sponsored Insurance:

Life Insurance: Through Dearborn National, we offer basic life insurance of $5,000. Optional supplemental coverage, as well as spouse and eligible dependent policies, are available to purchase.

Long Term Disability/ Accident/ Critical Illness Insurance: Through Dearborn National we offer optional insurance coverages at a competitive rate. Coverage for employees and eligible dependents begins on the first day of the month following 60 days of employment.

Family and Medical Leave: Job protection to provide care related to a child’s birth or adoption, or for yourself or a family member’s serious health condition.

Employee Assistance Program: Through Alliance Worksite Solutions, we offer a no cost, confidential employee assistance program as a resource to resolve personal, family, financial and legal problems for employees and their dependents.

Professional Development: Joining Bluebonnet Trails is about joining a culture of inclusiveness, collaboration, trust, and the invitation and expectation to have a voice. Bluebonnet offers employees the opportunity to participate in professional development that is skill based and offers continuing education courses to enhance knowledge and performance via online courses and instructor led webinars.

Additional Perks:
- Employee Referral Awards
- Licensure Supervision
- Licensure Renewal Fee Reimbursement
- Public Service Loan Forgiveness Programs
- Educational Leave
- Competitive Pay Differentials for Applicable Positions


Minimum Qualifications: Bachelor’s degree in a human services field; comprehensive knowledge of mental health diagnoses. Ability to work as a member of a team within a fast-paced, recovery-focused environment is essential to this position.

Minimum of two years’ experience working with youth.

Must have a valid Texas Driver's License and maintain approved driver’s status throughout employment.  

*If degree is not in a human services field, a minimum of 24 college credits in a human services field are required.

Preferred Qualifications: Master’s degree; pursuing clinical licensure in counseling, social work or a related field.

Bilingual in ASL or Spanish preferred; experience in providing concurrent documentation preferred.