DASS Front Desk Student Assistant

IMPORTANT NOTE: There will be a mandatory 4-day In-person Training on August 19-23. Attendance will be required.

Hourly Rate: $16.50 | Estimated Hours per Week: 10-20

Working hours will be during office hours: Monday-Friday from 8:30am-5:00pm.

Purpose of Position:

To assist Disability Accommodations and Support Services (DASS) staff, students, and faculty with a variety of routine and non-routine tasks and to provide customer service to DASS constituents. The DASS Student Assistant reports to the Associate Director of Disability Accommodations and Support Services, receives day-to-day oversight and leadership from DASS Analyst, and works closely with all staff within DASS.

Responsibilities & Duties:

Provide quality customer service and front office support including assisting with inquiries in person, online, and on the telephone. Collection and entry of alternative testing data. Serve as a proctor for alternative testing and assist with delivering exams. Assist with alternative testing correspondence including email and phone call reminders to students and faculty. Assist with scheduling appointments for DASS Counselors and other DASS services such as Alternative Media Appointments and Notetaking Appointments. Assist Notetaking Assistant with Note Taking tasks and serves as a classroom Note Taker when needed. May assist with escorting students to class. Serve as a resource for campus and community. Assist with additional assignments from DASS staff. Some evening and weekend work may be required.

Required Qualifications/Knowledge/Skills/Abilities:

Candidates must be a current CSU Channel Islands student, in good academic and behavioral standing as well as have a minimum 2.50 grade point average.  Candidates must have the ability to interact with the general public and the ability to form positive working relationships while interacting with diverse student populations, as well as faculty and staff. Candidates must be trustworthy and reliable in the handling of confidential materials as required by law. Candidates should have excellent written and verbal communication skills. Candidates must have strong critical thinking, organizational, and analytical skills. Candidates should have a strong sense of task management, the ability to perform duties with general supervision, and the ability to exercise discretion in judgment and decision-making. Candidates must have the ability to work independently and with others and be self-motivated to complete assigned tasks. Must be punctual, dependable, and responsible for all assigned tasks. Good working knowledge of PC applications and Microsoft Office including Word, PowerPoint, and Excel is required. Knowledge of Campus resources is preferred. Knowledge of ABBYY Fine Reader and Kurzweil 3000 is preferred. Must be able to learn of ADA laws about the protected rights of persons with disabilities and uphold strict regulations regarding confidentiality.

Candidates must be able to work on Fridays and possibly weekends. 

The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.