Scribe Medical Assistant/Patient Care Coordinator
Scribe / Certified Medical Assistant
Fort Lauderdale, FL
Full-Time/Part-Time
General Position Description:
The Scribe Medical Assistant is a role that reports to the Administration and will work under the direction of the Practitioner’s and support their documentation of patient information into the Electronic Medical Record (EMR). Duties are to be performed in compliance with state and federal laws and regulations governing the legal scope of medical practice. They will be responsible for ensuring the well-being of patients and for providing a positive, supportive environment for patients and other staff while working in conjunction with physicians, advanced practitioners, front office and clinical staff. They will be responsible for skills, knowledge and medical terminology of the Medical Assistant.
Florida Heart Rhythm Specialists, PLLC Core Responsibilities:
- Has a contagious and positive work ethic, inspires others, and models the behaviors of Genuine, Caring and Friendly.
- Demonstrates effective verbal and written communication that is clear, well-organized, and demonstrates an understanding of patient needs.
- Utilizes genuine and positive communication to make each patient feel informed, understood, and special.
- An effective team member who contributes valuable ideas and feedback and can be counted on to meet commitments.
- Is able to keep up in the Florida Heart Rhythm Specialists, PLLC environment by facing tasks and challenges with energy and passion.
- Pursue activities with focus and drive, defines work in terms of success, and can be counted on to complete goals.
- Adherence to standards of business conduct and compliance.
Principal Duties and Responsibilities:
Medical Scribe:
- Perform provider documentation of patient information as dictated by a provider in a legible and clear manner, following all established local, state and federal guidelines for documentation and billing.
- Demonstrated skill in documenting and maintaining patient care records in a complete, thorough, and timely manner.
- Ensures that all documentation follows scribe policy and procedure as outlined by Florida Heart Rhythm Specialists, PLLC.
- Follows established medical record requirements.
- Completes all documentation real time and within the same date of service.
- Communicate to provider when chart is complete and ready for review and sign off.
- Clarifies and corrects any documentation under the direction of the provider.
Patient Care:
- Primary patient care responsibilities - As directed by Administration:
- Perform clinical intake of patients to include taking and recording vital signs and patient history.
- Assist patients as needed with walking, transfer, exam preparation, etc.
- Ensure the well-being of patients and for providing a positive, supportive environment for patients and other staff.
- Assist the provider with calling patients and informing them of normal results reviewed by the provider.
- Complete provider orders per clinical functions by position. (State applicable)
- Proper, concise and complete EMR documentation and paper based documentation for all clinical assessments and procedures.
- Comply with and follow policies and procedures as outlined by Florida Heart Rhythm Specialists, PLLC.
Learning and Ongoing Education:
- Maintain clinical skills and competency for all procedures, following policy and procedure guidelines.
- Maintain technical skills and apply new knowledge to position according to Florida Heart Rhythm Specialists, PLLC. policy.
- Maintain and update knowledge of Medical Terminology.
- Maintain knowledge of common safety hazards and precautions to establish a safe work environment.
- Read and keep up-to-date on all FLAHRS Communications.
- Complete all assigned training.
- Maintain knowledge of EMR
Center Readiness and Maintenance ( As directed by Administration):
- Assist in maintaining all quality control, clinic inspection, and machine maintenance on a daily basis and report any and all discrepancies appropriately.
- Manage inventory of supplies; restock exam/procedure rooms.
- Comply with requirements of appropriate regulatory agencies (i.e. OSHA, CLIA and Department of Health).
- Maintain clinical supplies and equipment and ensure proper storage of biohazards.
- Prepare patient rooms, set up instruments and equipment according to protocol.
- Clean exam/procedure rooms, instruments and equipment between patient visits to maintain infection control.
- Clean according to scheduled maintenance program and keeping appropriate records.
Qualifications:
- High School Diploma or equivalent required.
- 2 years clinical experience in Cardiology/Electrophysiology preferred but not required.
- Strong knowledge of medical terminology.
- As required by state must maintain current certification from the Certifying Board of the American Association of Medical Assistants (AAMA), the National Center for Competency Testing (NCCT) or registration from the American Medical Technologists (AMT), or any other recognized certifying body approved by the Board. Certification may be obtained within 90-Day Probationary period.
- Knowledge of federal, state and local laws and regulations including OSHA and HIPAA requirements, and Patient Privacy Rule.
- Strong knowledge of computerized information systems (EMR) used in business and clinical management settings.
- Demonstrate the skills and ability necessary to document patient care as dictated by the Provider.
- Strong commitment to Customer Service and Excellence in healthcare.
- Ability to communicate effectively both orally and in writing.
Working Conditions
Center-Based. Requires working in a clinical setting, the ability to stand and sit for hours at a time, (with some bending and stooping), ability to use manual dexterity in relation to clinical requirements, and ability to lift 50 lbs. The noise level is moderate and there is a potential for exposure to infectious diseases and blood-borne pathogens. Additional requirement: Travel to other centers. Generally scheduled 8 hour shifts, hours may vary based on location and business needs. Hiring manager will provide details.