Medical Assistant Orthopedics

Patient Care Coordinator II/Medical Assistant (Sports Medicine Clinic)
 

The Sports Medicine Clinic at the Stanford Medicine Outpatient Center brings together a unique team of patient care coordinators, athletic trainers, physicians, physical therapists and sports scientists to collaboratively provide the best possible medical care for athletic injuries and illnesses. Our physicians are leaders in their field. We know that one athlete’s injuries can affect the whole team, so we work closely with the care team each day of recovery to ensure that coaches are aware of any issues that will affect the injured team member’s participation.

There is a lot of room for growth and development working as a Patient Care Coordinator (PCC) at Stanford Health Care. If you are looking for a new opportunity…consider this as your first choice in positions!

What we're looking for:
• Athletic trainer and experience strongly preferred
• Experience in an Orthopedic clinic preferred

Benefits
Our core benefits include medical insurance, dental insurance, vision insurance, an employee assistance program, savings and spending accounts, disability, life and accident insurance, and COBRA. For medical insurance, you have the choice of three generous health plans through Stanford Health Care Alliance, Aetna, or Kaiser Permanente. Each plan includes 100% coverage for preventive care, telemedicine through Teledoc, prescription drug coverage, and behavioral health coverage. Additional incentives exist for healthy choices. And so much more – Generous Leave & Time Off, Wellness Program, Special Programs, Educational Assistance, and Adoption Assistance!

This is a Stanford Health Care job.
 

A Brief Overview
The Patient Care Coordinator functions as a member of the patient care team. The position performs clinical tasks and procedures to support the delivery of care and to promote efficient use of the physician's time as well as performs all clerical duties required to complete patient Check-in/Check-out. The Patient Care Coordinator is responsible for assisting patients obtain services in a timely manner and assuring efficient utilization of the physician's appointment schedule and in the coordination of patient care. This position administers and coordinates referrals and service authorization process, rooming duties and performs other clinic front desk activities.

Locations
Stanford Health Care

What you will do

• Patient Care
• Prepares the necessary information (i.e. lab and procedural results), equipment and supplies for exam.
• Assists physicians with procedure set-ups, patient procedures and examinations.
• Performs patient care, including vital signs, weights, rooming, assisting with procedures, medication administration (vaccinations) and injections and other necessary tests.
• Administers medication following approved procedures and only after checking medication and dose with a licensed person.
• Processes requests for prescription refills according to established practice.
• As required, performs waived testing (urine dipstick, urine pregnancy test, blood glucose testing), perform EKGs, administer immunizations.
• Collects and sends specimens to appropriate labs for testing per protocol.
• Assists the physician with maintaining preventive health measures for a panel of patients.
• Promptly and accurately reports and refers patient’s concerns and symptoms, reactions, changes (appropriate to age) to licensed clinic personnel.
• Scheduling
• Schedules and edits and maintains patient physician appointments for new and returning patients, using the scheduling system.
• Schedule radiology appointments.
• Customer Service
• Maintains clean and orderly exam rooms, hallways and work areas.
• Effectively responds to inquiries from patients, their relatives and/or referring physicians on services and provides accurate information in a timely fashion.
• Provides information, referrals and customer service
• Acts as a patient advocate, coordinator and liaison for Stanford Health Care in dealing with the community.
• Acts as non-clinical liaison/concierge/navigator for the referred patients in any way the patient needs before, during or after an encounter with a Stanford medical facility.
• Clerical Duties
• Informs patient’s authorization and collects payment for new and returning patients, using the scheduling system.
• Collects patient demographic and insurance data and enters into systems as well as assigns medical record numbers
• Assures appropriate verifications and authorizations are complete before patient sees provider
• Assists with all messaging from the patient to the physician in a timely manner.
• Other:
• Coordinates with SHC Special Patient Services

Education Qualifications

• High School Diploma or GED equivalent Required
• Medical Assistant Certificate/Diploma from an approved school /institution or equivalent documented training. Required

Experience Qualifications

• 1 - 5 years of directly related experience Required

Licenses and Certifications

• BLS - Basic Life Support required
• CMA - Certified Or Registered Medical Assistant preferred