Credit Coordinator

About the Company: 

Glen-Gery Corporation is a wholly owned subsidiary of Brickworks Limited. Brickworks Limited (“The Group”) is a large Australian-listed group of companies. The Group has been in operation since the early 1900s, has a market capitalization exceeding A$3.0 billion, and operates across 3 core business segments: Building Products, Land & Development, and Investments. The Group employs more than 2,000 FTE employees and operates nationally across Australia and has a significant presence in the USA. 

Founded in 1890, Glen-Gery Corporation is one of the nation’s largest brick manufacturers and operates eight brick manufacturing facilities and one manufactured stone facility. Glen-Gery products are sold nationally through a network of over 500 distributors as well as in Canada. Since entering the USA in 2018, Brickworks has acquired Sioux City Brick, Redland Brick, Capital Brick and Retail and the distribution business of Southfield Corporation in Illinois and Indiana (Illinois Brick, Indiana Brick). The combined North American business now has more than 1,000 employees, operates across 37 locations, including 8 brick plants, 1 manufactured stone plant, 25 masonry supply center/retail locations and 3 Design Studios.

Basic Function: The Credit Coordinator is responsible for the administrative duties of the credit department. These tasks include communicating with customers for resolutions of deductions or overpayments, issuing customer invoices, statements, credits or refunds, managing new or updated credit applications in gathering of information for credit approval process and setting up new customer accounts in system, cash application, communicating with the manufacturing plants, retail centers or sales for any information needed. 

Duties and Responsibilities: 

• Making telephone calls, emailing customers, mailing approval/rejection or demand letters. 

• Supporting the Credit Manager with the monthly reporting requirements, including DSO and AR related balance sheet reconciliations. 

• Gathering of information for credit applications and customer account set up or maintenance.

• Cash application, check depositing, process credit card payments and general accounting.

• Maintain sales tax exemption certificates, process lien waivers, obtain job information.

• Resolving disputes between customers and Glen-Gery shipping sites. 

• Open to become a Notary Public to support the business.

• Cash collection calls as needed.

• Interaction with the sales service area of our plants and supply centers concerning credit functions. 

Qualifications: 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. 

• Ability to work efficiently under pressure and maintain composure in dealing with difficult situations. 

• Ability to develop and implement process improvements. 

• Ability to multitask and prioritize accordingly.

• Demonstrated initiative, self-motivation and sound judgment in analyzing and resolving issues. 

• Construction industry experience, knowledge of Mechanics liens a plus. 

• Strong verbal and written skills. 

• Proficiency in Microsoft Word, Excel, PowerPoint, Outlook. 

• Experience with ERP systems such as Oracle JD Edwards Education and Experience.

• BS/BA Degree in Business preferred.

• Relevant experience (+2 years) in a credit collections/accounting role.

This job description is not intended to be all inclusive and as such, the employee will also be required to perform other reasonably related business duties as may be assigned by the immediate supervisor and/or other management personnel as required.