CLINICAL TEAM MANAGER

We have an opening for a Clinical Team Manager in our GROW CCS East/PROPS programs! The Clinical Team Manager supports and oversees the day-to-day operations of the Promoting Recovery from Onset of Psychosis (PROPS), and Growth Recovery Outreach Wellness (GROW) programs of Journey Mental Health Center (JMHC). The PROPS program focuses on supporting individuals specifically experiencing their First Episode of Psychosis (FEP), while GROW supports individuals who have a range of mental health and/or substance use needs. These programs utilize Comprehensive Community Services (CCS) as a foundation and funding source. Primary duties include overseeing the GROW/PROPS clinical services, hiring GROW/PROPS staff and projecting future staff needs, monitoring adherence to CCS statutes, directly supervising GROW/PROPS supervisors and staff, representing JMHC in the community in the absence of, or along with JMHC administrative staff, designing and utilizing reporting mechanisms, and providing consultation and training (including cross cultural). The Clinical Team Manager also focusses on budgeting, performance management, program development, and expansion of services.

Journey Mental Health Center (JMHC) is an Equal Opportunity/Affirmative Action Employer. It is the agency's belief that staff diversity and cultural humility are the foundation for services, which are accessible, effective, and relevant to the diverse needs of our consumers. 
 
It is important that we choose employees that reflect our mission, vision and values, thus our selection process is thorough and sometimes longer than other employers.
 
Thank you in advance for providing us with complete and accurate application materials and for your patience when waiting to hear from us. 
 
Though you may have excellent experience, strong work ethic and passion for recovery, due to our funding contractual agreements, candidates we hire must meet the Essential Qualifications specified in the job postings in order to be offered an interview. Please review the qualifications carefully. We wouldn’t want you to put effort into your application materials if you don’t meet the essential qualifications.
 
You can read about the many benefits of working at JMHC on our careers page.

FOLLOWING IS ADDITIONAL INFORMATION: 
The Clinical Team Manager is under the direct supervision of the Director of Clinic Based Services with an annual service hour amount of 240 hours. 
QUALIFICATIONS
ESSENTIAL
Education

• Master’s Degree in Social Work, Rehabilitation Psychology, Counseling Psychology, Marriage and Family Therapy or related field with ability to bill Medical Assistance
• LCSW, LPC, or LMFT licensure
• CCS certification or become certified within 3m months of hire.

RESPONSIBILITIES:
A.  Clinical

1. Responsibility for the quality of CCS GROW and PROPS services provided to consumers and day to day consultation to staff in these programs.
2. Develop and maintain skillset to provide services across the lifespan.
3. Oversee the assessment and recovery planning process of DHS 36 and DHS 63 criteria through culturally sensitive, recovery oriented, trauma sensitive in-depth assessments within the context of the consumer’s perspectives and beliefs, while also coordinating with other community agencies.
4. Monitor and assess team members’ contact with consumers meets a degree sufficient to evaluate progress toward recovery plan goals.
5. Provide or arrange for the provision of crisis management services as clinically and programmatically appropriate and necessary.
6. With attention to required timelines, ensure that the clinical teams; maintain records of contacts and services, clinical charts, and correspondence, complete all paperwork and records required by administrative code, demonstrate good medical practice, and adherence to the CCS contract.

B.  Programmatic

1. Program development in areas needed to support expansion of GROW/PROPS services (i.e.: therapy, vocational, individual skill development, parent coach, parent peer, and/or peer support services).
2. Attend clinical and clinical/administrative management meetings, quarterly all supervisor’s meetings, JMHC Committee and ad-hoc change teams.
3. Provide individual staff and supervisor supervision to team members including performance reviews.
4. Represent GROW/PROPS at community events or meetings as appropriates and assist in the education and orientation of new staff, students, visitors, and volunteers.
5. Attend in-service training and conferences as authorized and directed.
6. Provide clinically and culturally sensitive consultation, training, and education about CCS services to other JMHC staff and outside providers on clinical issues according to individual expertise.
7. Assist in conducting ongoing and special chart audits for CCS/PROPS, including the collection of data for the reports to the County/State and any other required reporting for contracts or grants. Participate in regular chart audits for clinical content and make recommendations to staff for improvement. 

The above statements are not to be interpreted as an exhaustive list but are intended to describe the general nature and level of work being performed by this employee.

 Qualifications 

 Education

Required

• Masters or better in Social Work or related field.

Experience 

Required

• Minimum of three years experience working in a community mental health and or substance abuse program with some supervisory experience.
• Knowledge of psychotropic medications, their effects, and side effects.
• Demonstrated ability to provide culturally and clinically sound case management services to people who have severe and persistent mental illness, substance abuse, and co-occurring diagnoses.
• Strong verbal, written, organizational, leadership and advocacy skills.
• Possession of a valid driver's license, a favorable driving record, adequate insurance (per WI law) and access to an automobile.

Preferred

• Fluency in Spanish as well as English.
• Experience and ability with computer databases, particularly Macintosh systems.
• Current CCS Certification in Dane County as Mental Health and Substance Use Professional.
• Meets the requirements of DHS 36 CCS Service Director and DHS 63 Clinical Coordinator.
• Commitment to work toward improving cultural sensitivity and humility as demonstrated by valuing diversity, recognizing personal limitations in one's competencies, and having the desire to improve.
• Strong commitment to principles of recovery and facilitating consumer participation in treatment/service planning and provision.

BENEFITS OF WORKING AT JOURNEY MENTAL HEALTH CENTER 

• Medical/Dental/Vision Insurance
• Paid Time Off - Prorated based on hire date and FTE, new staff accrue 5 weeks during first year, and accrue 6 weeks beginning on first year anniversary.
• 9 Paid Holidays
• Flex Spending for Dependent & Health Care
• Short & long term disability 
• Retirement Plan
• Ability Assist Counseling Services 
• Mileage reimbursement for travel 
• Tuition reimbursement 
• Clinical Supervision
  • We offer free clinical supervision with In-Training licenses 
• Public Service Loan Forgiveness (PSLF)
  • By being employed with JMHC, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program.
  • Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan.
• Trainings/CEUs  
  • Journey Mental Health Center has a large & free offering of CEUs and in house training opportunities

Journey Mental Health Center (JMHC) is an Equal Opportunity/Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other characteristic protected by federal, state or local law.