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Welcome Desk Associate, Admissions

Position Type: Federal Work Study or Non-Work Study


Essential Duties and Responsibilities

Responsibilities include, but are not limited to the following:

  • Answer and direct phone calls, greet guests, and prepare materials for campus visits.
  • Assist with tasks around the office as needed.
  • Outgoing and organized individuals are encouraged to apply.
  • Work during business hours on weekdays and work Saturdays on occasion.

 Greeting and Welcoming Visitors:  

  • Greet visitors and guests in a friendly and courteous manner. 
  •  Create a positive first impression by maintaining a professional appearance and   demeanor. 
  •  Provide visitors assistance and directions as needed. 
  • Phone and Email Communication:  
    • Answer incoming phone calls promptly and direct them to the appropriate individuals or departments. 
  • Visitor Registration:  
    • Register and sign in visitors for campus visits, issue visitor nametags 
    • Notify staff members of visitor arrivals or appointments. 
    • Composing daily visit bags with t-shirts and folders. 
  • Administrative Support: 
    • Perform basic clerical tasks such as photocopying, faxing, and filing. 
    • Assist with data entry 
    • Appointment Scheduling for Campus Visits 
  • Mail Handling: 
    • Sort and distribute incoming mail and packages. 
  • Facilities Management: 
    • Follow opening and closing procedures. 
    • Monitor and maintain the cleanliness and tidiness of the reception area. 
  • Handoff and Documentation:   
    • Welcome Desk Associates coming off a shift should provide a thorough handoff to the next Welcome Desk Associate, outlining any ongoing issues, incidents, or tasks that need attention. 


Minimum Qualifications:

  • Must be a student at UDM and registered full-time.

Physical Requirements:

  • May be required to lift up to 10 lbs. Reasonable accommodation is available upon request.


Anticipated Schedule:

  • Depending on the student's schedule


Job Contact: