Implementation Consultant

Vertafore is a leading technology company whose innovative software solution are advancing the insurance industry. Our suite of products provides solutions to our customers that help them better manage their business, boost their productivity and efficiencies, and lower costs while strengthening relationships.

Our mission is to move InsurTech forward by putting people at the heart of the industry. We are leading the way with product innovation, technology partnerships, and focusing on customer success.

Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better.

We are headquartered in Denver, Colorado, with offices across the U.S., Canada, and India.

Job Description 

Vertafore Professional Services Organization is looking for dynamic and passionate people to join our team! As a new Implementation Consultant, you will develop market leading skills that will launch your career growth aligned with your professional aspirations.   

Vertafore Implementation Consultants are trusted advisors combining project management, configuration, data conversion, training, and business expertise to guide our customers through the process of software implementation and achieve customer success. 

Implementation Consultants start their journey with a cohort of colleagues that undergo robust training and with the opportunity to work across multiple Vertafore products and competencies such as project management, data conversion, and training.  You will be part of a strong Professional Services team that is here to support a career path that is aligned with your professional aspirations as you develop deep competency in project management, data conversions, or training over time.   

You will start your career in our Denver Delivery Center building skills and working in our high volume, SaaS based implementation practice. As you develop deeper industry, business, & competency expertise you will have the opportunity to grow into our enterprise implementation practices leading very large and complex customer engagements.   

The right candidate will thrive on making everyone around them better, enthusiastically meet goals, and are motivated by team accomplishment over individual accolades. 

Core requirements and responsibilities:  

Essential job functions included but are not limited to the following: 

Become a subject matter expert with our products, methodology, and P&C business operations 

Work within and across teams implementing Vertafore products and delivering Professional Services 

Manage and execute the project from beginning to end and will act as the liaison between customer and internal teams 

Communicate project deliverables at all levels, and make sure items are executed on time, to budget, with high quality 

Execute data conversion tasks, author project deliverables, and provide application configuration consulting throughout the project lifecycle 

Manage multiple training engagements concurrently 

Conduct presentations and educational sessions 

Deliver both in-person and remote training sessions 

Partner with clients to ensure training events are well-planned from start to finish 

Provide complete and concise internal reporting for all engagements 

Commit to improve existing skills, and develop new skills on an ongoing basis 

Knowledge, Skills and Abilities:  

Strong knowledge of P&C insurance business practices and independent insurance agency markets 

Eager for challenges that explore your full potential and want to develop market leading skills that will accelerate your career growth and progressions 

Passionate about continuously learning new technologies and skills. 

Highly organized and have ability to manage projects including 

Proven ability communicating with the customer to ensure progress is being made and concerns are managed promptly 

Proven track record of building, developing and growing business relationships vital to the success of the project in person and remotely. 

Ability to deliver onsite and remote consultative training for a wide variety of product capabilities, from agency management systems to content & workflows. 

Thrive in a challenging environment, helping users adopt new technology that impacts every element of their day to day work. 

Strong interpersonal skills with the proven ability to effectively engage and influence at all levels, and ability to effectively handle crucial conversations and manage conflict resolution 

Ability to effectively prioritize workload and tasks to meet deadlines 

Excellent presentation and communications skills, both written and verbal 

Outstanding time management skills 

Ability to be creative and innovative 

Flexible, easily adaptable to change 

Qualifications:  

2+ years of experience in the P&C insurance industry preferred 

2+ years of experience in training and education preferred 

Prior insurance industry experience and knowledge preferred  

You aspire to be a dedicated contributor for providing technical support to teams and outstanding support to customers  

Additional Requirements and Details:

• Travel required up to 10% of the time.
• Occasional lifting and/or moving up to 10 pounds.
• Frequent repetitive hand and arm movements required to operate a computer.
• Specific vision abilities required by this job include close vision (working on a computer, etc.).
• Frequent sitting and/or standing.

Why Vertafore is the place for you: *US Only

• The opportunity to work in a space where modern technology meets a stable and vital industry
• Vertafore is a Flexible First working environment which allows team members to work from home as often as you’d like, while using our offices as a place for collaboration, community, and teambuilding. There are times you may be asked to come into an office and/or travel for specific meetings for a specific business purpose and this varies by job responsibilities.
• Medical, vision & dental plans
  • PPO & high-deductible options
• Health Savings Account & Flexible Spending Accounts Options:
  • Health Care FSA
  • Dental & Vision FSA
  • Dependent Care FSA
  • Commuter FSA
• Life, AD&D (Basic & Supplemental), and Disability
• 401(k) Retirement Savings Plain & Employer Match
• Supplemental Plans - Pet insurance, Hospital Indemnity, and Accident Insurance
• Parental Leave & Adoption Assistance
• Employee Assistance Program (EAP)
• Education & Legal Assistance
• Additional programs - Tuition Reimbursement, Employee Referral, Internal Recognition, and Wellness
• Commuter Benefits (Denver)

The selected candidate must be legally authorized to work in the United States.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.