Wellness Coach

Job Title: Wellness Coach 

Company Overview: We are a dynamic fitness studio committed to providing our members with a holistic approach to health and wellness. Our studio offers a unique blend of heated fitness classes, cold therapy, and massage therapy, aimed at rejuvenating both body and mind. We are seeking a passionate and dedicated Wellness Coach to join our team and assist our clients in achieving their wellness goals through personalized plans and exceptional service. 

Position Overview: As a Wellness Coach, your primary responsibility will be to work closely with our clients to understand their individual needs and goals, and to craft customized wellness plans that incorporate our offerings, including massage therapy, cold therapy, and heated fitness classes. In addition to providing personalized guidance, you will also play a key role in driving sales for these services and assisting with front desk duties. This position requires strong interpersonal skills, a passion for wellness, and a proactive approach to customer service. 

Key Responsibilities: 

Client Consultations and Wellness Planning: 

Conduct comprehensive consultations with clients to assess their health, fitness, and wellness goals. 

Develop customized wellness plans tailored to each client's needs and preferences, utilizing our offerings of massage therapy, cold therapy, and heated fitness classes. 

Provide ongoing support and guidance to clients as they progress towards their goals, adjusting plans as needed based on their feedback and results. 

Educate clients on the benefits of our services and how they can complement their overall wellness journey. 

Sales and Promotion: 

Actively promote our massage therapy, cold therapy, and heated fitness offerings to clients and prospective clients. 

Conduct sales consultations to upsell and cross-sell our services, helping clients find the right combination of offerings to meet their needs. 

Meet or exceed sales targets and KPIs set by management. 

Collaborate with the sales and marketing team to develop strategies for promoting our wellness services and driving revenue. 

Front Desk Duties: 

Assist with front desk duties as needed, including answering phones, scheduling appointments, and checking in clients. 

Provide excellent customer service to all clients, ensuring a positive and welcoming experience from the moment they enter the studio. 

Handle inquiries and resolve issues or concerns in a professional and timely manner. 

Maintain cleanliness and organization at the front desk and throughout the studio. 

Qualifications: 

Previous experience in a wellness-related field, such as personal training, nutrition coaching, or massage therapy, is preferred. 

Strong sales and customer service skills, with a proven track record of meeting or exceeding sales targets. 

Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with clients. 

Knowledge of fitness and wellness principles, including an understanding of massage therapy, cold therapy, and fitness training techniques. 

Ability to work independently and as part of a team in a fast-paced environment. 

Detail-oriented with strong organizational skills. 

CPR/First Aid certification or willingness to obtain certification. 

Minimum 30-hour availability per week, including evenings and weekends as needed. 

Benefits: 

Competitive hourly wage of $15 per hour. 

Unlimited free access to heated fitness classes and cold plunges. 

Opportunities for professional development and advancement within the company. 

A supportive and collaborative work environment with a focus on employee wellness and growth. 

How to Apply: If you are passionate about wellness and helping others achieve their health and fitness goals, we want to hear from you! Please submit your resume and a cover letter outlining your relevant experience and why you are interested in joining our team as a Wellness Coach. We look forward to reviewing your application and welcoming you to our studio community.