Game Day Operations
The Orange County Riptide, a collegiate wood bat summer baseball team playing games at the Great Park in Irvine, California, seeks interns with a strong desire to learn and understand game day operations and venue management in the sports and entertainment field.
Please Note: This un-paid internship position will require your attendance at home games in Irvine, Calif. Qualified candidates will need to ensure they have housing available from June through early August 2024.
Summer interns attending college outside of the Orange County, Calif. area must make their own living arrangements for the summer. The OC Riptide cannot provide housing for out-of-area interns.
In lieu of compensation, academic credit is available for this internship. Academic credit is not guaranteed and is a dependent upon your school’s requirements and terms. Check with your school's Internship Coordinator BEFORE accepting the hiring offer to determine if this position satisfies the criteria for receiving academic credit.
Interns chosen for this position will need strong critical thinking skills, ability to work in a fast-paced environment, take direction easily and quickly, willingness to work nights and weekends and have a passion for the sport of college baseball. The Orange County Riptide is looking for qualified game day operations interns to assist in the smooth functioning of each home baseball game.
Ideal candidates will bring a positive attitude and willingness to go above and beyond to ensure the player and fan experience at each game is flawless. You’ll gain hands-on experience working on challenging, meaningful projects with guidance from a mentor and other members of our team. Ideally, candidates will be working towards a degree in sports management, business administration, communications, marketing, management, finance or event management.
Learning Objectives:
- Game Day Operations interns will learn all aspects of game day operations and venue management for a collegiate summer baseball team.
- Interns will learn guest services, merchandising, proper set-up and take down of all equipment, video production, etc.
- Interns will learn to work within a team atmosphere, to problem solve and to learn proper implementation of team goals and functions.
- By the end of the internship, students should have gained exceptional knowledge in all aspects of game day operations for an amateur sports team.
Because this position requires attendance at home games, (approximately 23 games spanning from June through early August) applicants are expected to work approximately five (5) hours per game. This includes pre-game, in-game and post-game duties of setting up and breaking down operations and performing in-game functions to ensure a smooth game experience.
Duties for the Baseball Game Day Operations Intern will consist of, but not be limited to:
Responsibilities
- Reports directly to the Assistant General Manager
- Manage and help staff merchandising, ticketing and concessions stands
- Manage gate entry and ticket sales for all home games
- Assist in planning and preparing for each home game
- Attend all home games
- Assist in running all aspects of stadium operations including game day info form and general stadium cleanliness
- Help to maintain stadium policies regarding customer service and other issues
- Assist in any area needed by General Manager and Assistant General Manager
- Assist in the setup/tear-down of various areas before and after each home game
- General duties as assigned and needed
Required Skills
- Good people skills to effectively interact with fans
- Creative mindset
- Comfortable working closely with intern staff members to collaborate on projects
- Ability to recognize and solve small problems before turning into major issues
(Because staff members may come in contact with alcoholic beverages in concession stands, applicants aged 21 or older a plus but not required. Those interns selected who are or will be aged 21 by June 2024, will need to take an alcohol servers course as mandated by law. Cost of course will be reimbursed.)
The Orange County Riptide Baseball Club is a 501(c)(3) and all of our internships comply with the US Department of Labor Fair Labor Standards Act. The OC Riptide ensures that all unpaid interns and students understand the following:
- The extent to which the intern and the employer clearly understand that there is no expectation of compensation. Any promise of compensation, express or implied, suggests that the intern is an employee—and vice versa.
- The extent to which the internship provides training that would be similar to that which would be given in an educational environment, including the clinical and other hands-on training provided by educational institutions.
- The extent to which the internship is tied to the intern’s formal education program by integrated coursework or the receipt of academic credit.
- The extent to which the internship accommodates the intern’s academic commitments by corresponding to the academic calendar.
- The extent to which the internship’s duration is limited to the period in which the internship provides the intern with beneficial learning.
- The extent to which the intern’s work complements, rather than displaces, the work of paid employees while providing significant educational benefits to the intern.
- The extent to which the intern and the employer understand that the internship is conducted without entitlement to a paid job at the conclusion of the internship.