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Bilingual Academic Advisor

Who We Are 

With three campuses along Colorado’s Front Range, FRCC is the state’s largest community college. We enroll close to 28,000 students annually from our diverse service area, which offers a variety of cultural and recreational activities.   

Each year approximately 5,000 FRCC students transfer to four-year universities and FRCC offers more than 36 career training programs that prepare students for immediate employment and rewarding careers. Last year, more than 5,000 high school students took concurrent enrollment classes with us, earning college credit without having to pay college tuition. And we were recently ranked as one of the “Top Online Colleges” in the country by Newsweek.   

One of FRCC’s main goals is to offer educational excellence for everyone. The college’s strong commitment to student success means we start by creating an inclusive and equitable environment—one where both students and employees feel they belong and are supported. FRCC’s focus on diversity, equity and inclusion is woven into the fabric of our college conversations and decision-making processes. We are actively seeking to hire a workforce that reflects the diversity of our student body.   

The college is also an emerging Hispanic Serving Institution. For us, becoming an HSI is an intentional commitment to being a college where our Latinx (and other historically marginalized) students thrive.   

FRCC employees and leaders work hard to create a culture of collaboration, innovation and pride. We’re looking to hire people who share these values—along with our commitment to student success, equity and excellence.

Who You Are 

As the Bilingual Academic Advisor, you will assist students in the development of their educational plans through an advising caseload. You will support student success, which is the number one priority of FRCC, by building relationships with students, faculty, and staff to help our students reach and complete their goals. You will provide advising and coaching to a caseload of students by proactively reaching out to students, and providing holistic, timely advising within specific Career and Academic Communities (CACs). You will establish partnerships with faculty within their CAC to enhance the student experience and embrace case-management as a start to finish process that connects students to their purpose and plan on a continual basis. You are student-centered and will contribute to advising practices that are equity centered.  

This position does have the opportunity to work remotely occasionally but does require a strong on-campus presence and will need to travel to all three FRCC campuses.
Please note: You need to be a Colorado resident on your first day of employment.  

SALARY: $52,605-$55,235/annually
BENEFITS: Please click here to find more information about APT & Faculty Benefits 
SELECTION PROCESS: Position will remain open until filled with a priority deadline of February 29, 2024. This posting may be used to fill multiple or similar positions.

Preliminary screening will be made on the basis of completed application package submitted by candidate. In your application please include a resume and cover letter that specifically addresses how your background and experience align with requirements, qualification and responsibilities of the Bilingual Academic Advisor. 

Primary Duties

Provide proactive Academic Advising to students within assigned Career and Academic Communities (CAC).

  • Proactively reach out to students and meet with students to provide holistic & timely advising, leveraging all available tools to report, monitor, document student notes, and communicate with students.
  • Meet with students in person, by phone, and videoconference.
  • Assist students in building and navigating their academic plans through graduation, providing transfer information, and making campus and community referrals as needed.
  • Identify key risk and success factors that may indicate a need for extra support such as GPA, suspension, probation, Early Alert, First Generation.
  • Engage in basic career planning conversations with students, including helping students match their career interests to courses/programs of study, making referrals to Career and Transfer Services as needed.

Develop effective working relationships with FRCC faculty and staff.

  • Collaborate with CAC faculty within academic departments.
  • Attend CAC related department meetings, and other events and activities that promote and build CAC communities.
  • Serve on department, campus, and college-wide committees as assigned.

Resource management

  • Maintain knowledge of the curricula for FRCC degrees, certificates, courses and issues relevant to transferring to Colorado four-year institutions.
  • Maintain current knowledge of FRCC policies and procedures for admissions, enrollment, and completing a program of study.
  • Develop and keep up-to-date resources that enhance the student experience

Required Competencies

  • Mission, Vision, and Values: Embrace the mission, vision and values of FRCC.  Understands the importance of the work that you do to support institutional goals.
  • Student Centeredness: Place the student at the center of your work.  Adopt a philosophy that makes the ability to serve the student the cornerstone of the work that you do.
  • Data Usage: Look at the data within the department, paying particular attention to what the data shows about the department's performance and student impact. Work with the next level supervisor to brainstorm changes that can be implemented to improve a program or service that the department provides.
  • Cultural Self-Awareness: Willing to examine own beliefs and acknowledge own biases and how they have impacted or may impact the ability to serve students.
  • Cultural Competence: Recognize the need to become knowledgeable about the ways to communicate and support students of other backgrounds. Change approach to reflect the new learning.
  • Equity Mindedness: Learn to view department operations through an equity lens. Be willing to call attention to processes that lead to inequity in serving students. Understand the College's equity goals and how your role supports FRCC's ability to achieve those goals.
  • Operational Planning: Have an understanding and knowledge of the college's various strategic plans and understand how your work supports each of them. Understand the department's expectations to find proactive ways to support the goals of the department.
  • Leading from the Middle: Lead from your position by not only closely examine your responsibilities for the department, but in bringing forward ideas to your supervisor the college should consider to be more student centered.
  • Team Building: Participate in team-building exercises and strive to build positive and collaborative relationships with colleagues both within the department and in other departments within the college.
  • Collaboration: Willingness to work with colleagues across departments to further student engagement.
  • Professional level proficiency to read, write, and speak English and Spanish: Serve as a positive cultural broker with the Spanish speaking community. Assist with the translation of materials and provide effective interpretation.

Required Education/Training & Work Experience:

  • Bachelor’s degree.
  • Experience engaging students, clients and/or customers in a helping role.
  • Professional working proficiency to read, write, and speak bilingual English and Spanish.
  • Demonstrated interpersonal skills, with ability to establish and maintain effective working relationships.
  • Experience working effectively on a team.
  • Experience working with a diverse population.
  • Commitment to diversity, inclusiveness, and equity.
  • Proficiency learning and utilizing technology such as Microsoft Suite, Banner, and EAB Navigate.
  • Knowledge of academic advising or higher education and student affairs models.
  • Flexibility to work in a changing environment.
  • Ability to multitask, highly motivated, self-starting.

Welcoming. Respectful. Inclusive. Together, we are FRCC.