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Engagement Coordinator

Agassiz Village Summer Camp
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The Donor, Family and Community Engagement Coordinator supports a wide variety of cultivation and stewardship activities across Agassiz Village and works in close collaboration with the Development Director and the Youth Development and Experience Director.  They are responsible for ensuring systematic and meaningful engagement with Agassiz Village’s mission, writing and producing impactful communications materials, and managing and implementing strategies for building and sustaining family, youth, donor and nonprofit partner relationships. The Donor, Family and Community Engagement Manager is a constituent-focused team player that demonstrates excellent customer service and enthusiasm about the Agassiz Village mission and can work independently within a fast-paced work environment. Salary range of $38k-$42k/annually. Great benefits and a PTO package available.

About Agassiz Village:

Agassiz Village is a 501(c)(3) nonprofit organization whose mission is to prepare kids for life’s journey by providing opportunities, in a summer camp environment, to develop and practice leadership and life skills that will impact their futures in education, family, career, and in their communities. Founded in 1935 by Harry E. Burroughs, founder of the Burroughs Newsboys Foundation, to serve as a haven for children from under-resourced communities. Agassiz Village has remained true to its original goal of making a transformative overnight camp experience accessible for children of all backgrounds.  Agassiz Village is a 330-acre residential summer camp located on Thompson Lake in Poland, Maine. Our programs are an investment in the future, to inspire and enable all children, especially those who need our support the most, to reach their full potential as productive, caring, responsible leaders. www.AgassizVillage.org

DUTIES and RESPONSIBILITIES:

Donor Engagement

  • Identify ways to advance donor relationships and improve stewardship efforts by studying best practices in the industry and thinking strategically regarding donor engagement.
  • Support all major fundraising events building relationships with new corporate sponsors and auction donors, supporting relationships with committee members, and managing all stewardship of event participants and supporters. 
  • Promote a donor-centric fundraising model through such efforts as implementing a robust welcome program to increase retention of first-time donors, developing a focus on monthly sustainers, and recognizing Legacy Society or child sponsors, etc. 
  • Compose impactful communications that support donor relationships including but not limited to: social media, newsletters, annual reports, impact reports, acknowledgment letters, and annual appeals.
  • Maintain the Bloomerang database ensuring accurate accounting of all donations and creating reports that will inform the stewardship and retention of donors.
  • Compose customized and targeted gift acknowledgements that are timely and accurate and utilize a system of stewardship that includes the Executive Director, Development Director, Board of Directors, and Engagement Committee members, as appropriate. 
  • Recommend appropriate donor portfolio assignments and segmentation, in support of annual, major, and planned giving strategies. 
  • Analyze donor program and help develop strategies for acquiring, renewing, retaining, and upgrading donors.
  • Support special fundraising campaigns like capital campaigns, in conjunction with the Development Director, by developing opportunities to steward donors.
  • Assist with prospect research as assigned. 
  • Document all contacts, communications, visits, proposals, and appropriate donor files within Bloomerang and track and report progress using specific metrics. 
  • Support other Advancement initiatives as needed and appropriate as well as various other administrative task duties. 
  • Support recruiting volunteers for ongoing programs and events.

 

 

Community Engagement

  • Foster relationships with community partners serving youth aged 8-24 to build a supportive network and strengthen our impact. 
  • Train and support community partner agencies in understanding the dynamics of the Agassiz Village program and summer camp so they may make appropriate referrals.
  • Communicate with interested youth and referral partners about the admissions process. Support new referrals through the admissions process including scheduling tours, review of applications, scheduling interviews, follow up for complete applications. Encourage partners to financially support youth. 
  • Grow alumni involvement through alumni volunteer events and build supportive relationships with alumni members. 
  • Conduct community outreach at schools, community events, youth-serving agencies, and state-wide.
  • Reach out and follow up with referrals partners including state agencies, nonprofits, and families to obtain all necessary information to complete the admissions process.

 

Youth and Family Engagement

  • Manages supportive and positive relationships with parents as you register kids for summer camp and help parents to complete all required paperwork and make payments.
  • Create impactful communications via email, social media and mail that support the parent and camper experience including check-in reminders, check-out reminders, and parent/youth surveys.
  • Create and implement strategies for recruiting youth into the program and tracking returning youth, growing the number and retention of kids served. 
  • Streamline the family experience through the use of the CampBrain database where you store and maintain youth data and create reporting and data tools that will inform new strategies for engaging and retaining youth/families in the program. 
  • Support phone calls and correspondence from constituents about youth services.
  • Step into a leadership role when needed within the Leaders in Training Program, orchestrating workshops and program activities to drive impactful education and awareness initiatives in seamless partnership with the Youth Development and Experience Director.

 

QUALIFICATIONS:

  • A bachelor’s degree from an accredited college or university.
  • A minimum of three years of relationship building experience.
  • Be highly organized, able to take initiative, and an effective communicator.
  • Ability to provide excellent customer service.
  • Good role model, high integrity, and adaptable
  • Ability to understand and follow directions.
  • Positive attitude and ability to work well together in a team environment.
  • Willingness to go above and beyond your written job description.
  • Experience with fundraising software a plus and proficiency with Microsoft Office Suite.
  • Excellent verbal and written communication skills 
  • A self-motivated team player and the ability to work independently and cooperatively.
  • Strong project management skills and problem-solving skills .
  • Attention to detail and flexibility are a must.
  • Proficiency in graphic design and/or Canva a plus.
  • Occasional evening and weekend work required.

Position is 5 days a week; hybrid work at home and on site at our Poland, ME summer camp. 

What We Offer • Competitive Benefits Package • 403B Retirement Plan • Unlimited Paid Time Off • Paid Holidays • Professional Development • Work-Life Balance

ALL APPLICANTS ARE REQUIRED TO SUBMIT A COVER LETTER AND RESUME TO Lcarter@agassizvillage.org