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Highway Operations Internship Summer 2024

Position Summary:

The Massachusetts Department of Transportation’s Highway Operations Summer Internship program is for students enrolled full time in an undergraduate degree program for the Fall of 2024. It provides interns with hands-on experience in Highway Operations across the Commonwealth.

 As an Operations intern, you will gain real world experience in the front-line operations work that will have a lasting influence on transportation in Massachusetts.  These internships also provide an opportunity to network with professionals across the state.     

The Operations Summer Internship Program typically runs approximately 12 weeks from June through August. The standard work week is full-time Monday through Friday.   Locations and start times will vary depending upon placement.  Some positions are referred to as hybrid and will include working remotely as well as reporting to the office each week.

Operations programs accepting 2024 Summer Interns:

Intelligent Transportation Systems program (ITS-P)  (2 Vacancies)

Location:  10 Park Plaza, Boston, MA (hybrid schedule)

Schedule: Monday – Friday 8:00am – 4:00pm

The Intelligent Transportation Systems Program (ITS-P) is seeking two (2) Summer Interns who will join our team to support Senior ITS-P Engineers. ITS-P Engineers are responsible for the development, deployment, and data archiving of Closed Circuit Cameras (CCTV), Dynamic/Variable Message Signs (DMS), and permanent Travel Time System (RTTM) ITS Technology and Devices Statewide. Interns will work alongside ITS-P Engineers for the 2024 Summer Internship Session. 

 Duties and Responsibilities:

  • Continue the task of comparing, verifying & updating the ITS-P Project Summary Spreadsheets
  • Assist with the retrieval and archiving of ITS Devices; As-Builts, Shop Drawings, Installation Procedures, and Operations & Maintenance Manuals.
  • Identify and document existing physical technology assets.
  • Aggregate and clean all new and existing records of technology assets.
  • Assist with the analysis of data for input into the ITS-P’s GIS database.
  • Identify end-of-life dates for different asset types, document for future review.
  • Make recommendations on process improvements for asset management.
  • Work with Team to review file share locations. Clean up old, obsolete documents where possible.

Accident Recovery Program (1 Vacancy)
Location:  185 Kneeland Street, Boston, MA (hybrid)

Schedule:  Monday – Friday 8:00am-4:00pm

  • Communicates with Highway Division staff and insurance companies.
  • Gathers information and verifies data on various reports.
  • Researches and summarizes industry articles and briefs and reports findings to supervisor.
  • Analyzes reports and supporting documents.
  • Enters accident recovery program information in database
  • Participates in weekly case review meetings

Operations & Maintenance Procurement/Contracts (1 Vacancy) 
Location:  10 Park Plaza, Boston, MA (hybrid)

Schedule: Monday – Friday 8:00am – 4:00pm

  •  Gather information and verify data on critical service contracts utilized by all Highway Districts across the state.
  • Conduct field investigations, industry research and document and present findings.
  • Analyze current issues and work with highway districts to formulate needs assessment.
  • Work with the Manager to identify procurement guidance.
  • Develop procurement guidelines and RFR solicitation
  • Assist with bid response review and vendor contract awards.
  • Assist with updating procedures, guidelines, etc., in relation to future service adjustments.

District One Operations (1 Vacancy)
Location: 270 Main Street, Lenox, MA  01201  (in-person)
Schedule: Monday – Friday

  •  Work with the engineering staff with in maintenance section.
  • Preparing sketch sheets, scopes of work, and prepare necessary paperwork.
  • Assist as needed the District Environmental Engineer when needed.
  • Conduct site visits for on ongoing work.

District Two Operations (1 Vacancy)
Location:  811 North King Street, Northampton. MA (in-person)

Schedule: Monday – Friday   

The District Two Operations Intern will work with the engineering staff in the District’s Maintenance Section and District Operations Section, assisting with Asset Management tasks, and other duties as required.  Specifics will entail:

  • Prepare sketch sheets, scopes of work, and complete related paperwork.
  • Use of GIS
  • Review plans and communicate with other personnel to identify, locate, and inventory retaining walls along state highways.
  • Perform site visits to review and document the condition of various highway assets.
  • Identify areas of concern and analyze issues related to critical vulnerabilities
  • Conduct site visits for ongoing repair work
  • Data analysis
  • Develop findings and reports
  • Recommend solutions for repair or replacement

Desired skills include technical writing, process documentation, organization, GIS familiarity, data analysis, data visualization.  A valid Driver’s License will be required.

District Five Operations (1 Vacancy)

Location:    10 Fruit Street, Bridgewater, MA   (in-person)

Schedule: Monday – Friday

  • Maintenance/Garage:  Review VueWorks database (may be a new database coming online), assist with data entry; Review current equipment reports, identify missing and incorrect info; perform field investigation to review condition of equipment and take photos to document.  

About MassDOT

The 4,000+ employees of Massachusetts Department of Transportation (MassDOT) takes great pride in connecting the Commonwealth’s residents and communities. MassDOT is responsible for developing, implementing, and coordinating transportation policies and projects for the Commonwealth of Massachusetts and to efficiently plan, design, construct, and maintain a safe statewide transportation system which effectively meets the transportation needs of the Commonwealth. Information about MassDOT’s inclusive culture and career opportunities can be found at

MassDOT’s divisions include: Highway, Registry of Motor Vehicles, Aeronautics, and Rail & Transit. Headquarters (Planning & Enterprise Services) provides business and administrative support and policy leadership for each of the four (4) divisions.  


This requisition will remain open until filled; however, first consideration will be given to those applicants that apply within the first 14 days.

All job applications must be submitted online through MassCareers to be considered.

Please provide a complete, accurate and current resume / application for MassDOT to review in order to determine if your submitted materials meet the minimum entrance requirements for the position.

Current MassDOT employees should use their internal MassCareers account to apply.

 Must be enrolled in a full time bachelor's or graduate program for Fall 2024.

·  For questions regarding the job posting, please email the MassDOT Talent Acquisition Team at

·  For general questions regarding MassDOT, call the Human Resources Service Center at 857-368-4722.

·  For a disability‐related reasonable accommodation or alternative application method, call Derrick Mann, ADA Coordinator, 857-368-8541.

An Equal Opportunity / Affirmative Action Employer.  Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law.  Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements.  We encourage individuals who believe they have the skills necessary to thrive to apply for this role.