Clinical Manager, (Full Time, Hybrid)
ORGANIZATION OVERVIEW: At Catholic Charities of the Archdiocese of Washington, your knowledge and service in areas such as immigrants and refugees, mental health, social work, employment and adult education, legal and financial services, health care, food assistance, shelter and housing, developmental disabilities and prison outreach can make a profound difference in the lives of many. Through more than 50 programs across the district and five surrounding counties, Catholic Charities is opening doors to help and hope. At CCADW, we continue to build an inclusive culture that celebrates a diverse workforce. We offer so much more than just a job. We offer careers. We take pride in our “promote from within” culture. We offer professional development, a comprehensive benefits package, a hybrid work model with both remote and in-office work, and a passion for building and motivating world class, high performing teams. Explore your career opportunity with Catholic Charities. Join us in Inspiring Hope and Building Futures.
Our Benefits:
- Medical, prescriptions, dental and vision insurance
- Retirement savings plan with company match
- Company-paid and supplemental life insurance
- Flexible spending accounts
- Paid vacation, sick and personal leave
- 11 paid holidays
- Professional development and training
- Tuition reimbursement
- Employee referral bonus program
- Flexible work arrangements
- Clinical supervision for licensed social workers and counselors
JOB SUMMARY: The Clinical Manager of the ChAMPS program (Children and Adolescent Mobile Psychiatric Service) manages the clinical operations of the program in accordance with best practice standards of the profession, contract/grant requirements, and all agency policies and procedures. The position provides clinical and administrative supervision to a team of Master Level Crisis Specialists who provide rapid mobile response and crisis assessment and assist with the stabilization or psychiatric hospitalization (when necessary) of children and adolescents ages 6-17, including youth up to age 21 when in the care and custody of DC Child and Family Services Agency (CFSA). To ensure the program has staffing coverage during the holidays, all staff are required to work a rotating holiday schedule.
Supervision: Provides administrative supervision of 4-6 FTEs.
ESSENTIAL DUTIES and RESPONSIBILITIES:
- Provide clinical supervision to clinical staff.
- Complete initial intake and assign cases to clinical staff.
- Review and sign all notes, deployment packets and any paperwork related to the initial deployment or follow up contact in Credible.
- Provide clinical consultation to staff during deployment of crisis calls.
- Monitor client files and records on a daily/weekly basis for completeness, proper maintenance, and MRO billing.
- Provide administrative supervision to clinical staff, interns and volunteers.
- Participate in recruiting and hiring of program personnel.
- Ensure performance reviews are conducted according to Agency policy and deadline.
- Arrange for appropriate staff training and development.
- Participate in monthly ride-a-longs and shadowing of staff for quality review and supervision.
- Enable staff participation in quality improvement.
- Ensure the timely preparation and submission of all external and internal program reports.
- Serve as liaison between the program and community partners.
EDUCATION and EXPERIENCE:
- Master’s in Social Work, Counseling, or Mental Health, or related field.
- Licensure in relevant discipline (LICSW, LPC) in the District of Columbia and the State of Maryland.
- Board Approved Supervisor in the state of Maryland.
- Four (4) years of experience working with families in crisis.
- Three (3) years of clinical supervisory experience.
- Driving is required. Must have valid local driver’s license and clean driving record.
SKILLS and COMPETENCIES:
- Clinical judgement and ability to make objective decisions timely and effectively.
- Ability to supervise and train employees and foster a cooperative work environment.