Economic Benefits Trainer (FCMA)

Transfer your knowledge of Family and Children's Medicaid (FCMA) and other economic services programs, to a dedicated team of professionals who work hard every day to ensure families in Wake County have what they need to thrive! Program and Staff Development (PSD) is a section within the Economic & Social Services Division (ESS).

We are seeking highly qualified and tech-savvy Economic Benefits Trainers to design, develop, and provide training to new hires and seasoned staff within ESS. The primary focus will be on FCMA programs, reporting to the location needed to perform the required work. Join this dynamic team of professionals, and see why Wake County is a great place to live, work and play!

Primary duties include:

• Creating a “high-performing work team" by ensuring that a consistent and high quality training curriculum is developed and communicated
• Participating in the analysis, design, development, and facilitation of training efforts and integrating best practices; designing and delivering in-person and eLearning training in the areas of Economic Benefits policy and technical navigation
• Focusing on FCMA training programs that will increase the performance of individuals and various departments/units served
• Developing and implementing organizational development services; coordinating programming for professional development, and evaluating and reporting on program effectiveness

This position's primary focus is Family and Children’s Medicaid (FCMA), with additional program focus based on departmental need.