Park Operations Intern

The Parks Intern will observe, direct and perform duties at various park facilities operated by the Charleston County Park and Recreation Commission. This is to include; but not be limited to, day to day management, staff supervision, light maintenance and customer service. This position requires early morning/late night, weekend and holiday work.

Location: Varies - 4 candidates will be selected to observe operations at James Island County Park, Folly Beach County Park, Wannamaker County Park, or Palmetto Islands County Park

Duration: May - August 2024

Job Duties:
• Assist in the day to day operations and management of facility and its revenue locations.
• Supervise and assist part-time staff in the performance of their duties.
• Observe personnel matters to include interviewing, training, disciplining and evaluating part-time staff.
• Conduct attendance/revenue data collection. Make daily deposits of revenues generated.
• Respond to special requests, complaints and suggestions from park visitors in an effective manner.
• Participate in the preparation, implementation, monitoring, and analysis of the operations budget to include market research and budget projections.
• Assist in the development and implementation of ongoing staff training and incentive programs.
• Participate in the set up, implementation and evaluation of park special events.
• Actively meet with administrative and facility based staff to understand the needs, concerns and direction of customers, staff and the agency.
• Observe the planning, scheduling and implementation of capital projects as applicable.
• Ensure that all activities and operations are conducted in accordance with established procedures and policies.
• Enforce personnel rules, safety regulations and general facility rules for the visitors.
• Submit written or oral reports as needed to include, but not limited to: incident reports, weekly progress report, cash control incident reports and revenue reports.
• Plan, organize, perform and evaluate a special project as required.
• Work with other divisions and staff to enhance cross divisional awareness.
• Perform other duties as required.

Requirements:
• Knowledge of computers and software.
• Ability to function outdoors in a wide range of weather conditions.
• Ability to provide outstanding customer service to our visitors.
• Ability to follow instructions effectively and to work with minimum supervision in a responsible and competent manner; to readily accept directions from those in a supervisory capacity; to be able to accept constructive criticism without resentment; and to project good public relations.
• Ability to prepare both oral and written reports as required.
• Ability to establish and maintain an effective working relationship with fellow employees; deal courteously and firmly with the public; demonstrate good judgment, tact and courtesy, good physical health.
• Ability to remain flexible and open minded to new challenges and ideas.
• Ability to make suggestions and share observations.
• Ability to pass a criminal background check and drug test.
• Maintain a valid vehicle operator’s license and reliable transportation.
• Must be a student currently enrolled in a college or university actively taking classes working towards a bachelor’s or upper level degree. Must be at least a sophomore, but preferably a junior in standing, with some upper level coursework completed towards their degree. Must be recommended by their college or university.

Working Conditions and Physical Abilities:
Work is of a combination of office and outdoor environments. Must possess a clear speaking voice and the ability to communicate. This position requires a professional demeanor and an orientation towards customer service.
While performing the duties of this job, the employee is regularly required to sit, walk and stand; use hands to finger, handle, or feel; reach with hands and arms; speak, hear and see. The employee is occasionally required to stoop, kneel, crouch or climb. The noise level in the work environment is usually moderate. Must be physically able to operate a variety of machines and equipment including golf carts, cash registers, computers, hand held radios, etc. May occasionally need to lift/move up to 60 pounds.

Extra Benefits
Along with competitive pay, we offer some pretty terrific benefits including:
• Free admission to all of our parks and facilities – and that includes beaches and all three waterparks!
• Free admission to a variety of special events.
• Discounts on food, beverage, and gift shop items.
• Free beach chair and umbrella rentals and free pedal boat and bike rentals.
• Opportunity for growth and to gain skills such as teamwork, leadership and adaptability.
• A Charleston County Parks employee ID also opens doors for you for free admission at more than 25 participating attractions around town!

OPEN UNTIL FILLED – APPLICATION REVIEW BEGINS IMMEDIATELY