Distirct Manager - Summer 2024

BASIC FUNCTION:

Imagine testing your own limits on a daily basis. Growing more and more confident each day as you rise to each challenge! The District Manager (DM) is responsible for overseeing the operations of 14-20 aquatic facilities. Responsible for; client satisfaction, employee engagement, and brand reputation. 

RESPONSIBILITIES:

• Direct management of all facilities, employees, and Area Managers in designated districts. This includes supervision, discipline, mentoring, and support
• Mentor Area Managers during facility orientations and troubleshooting pump rooms.
• Enforce chain of command as stated in all employee manuals
• Ensure employees and Area Managers adhere to the American Red Cross policies and procedures
• Must always be in proper professional uniform
• Responsible for monitoring the day-to-day maintenance of each pool in the designated district. This includes but may not be limited to:
  • Monitor daily chemical logs and daily attendance sheets
  • Fill out Management logs in the blue binder
  • Clean pump baskets, monitor pressure on the filtration system, and backwash when necessary
  • Report all irregularities to the proper manager
  • Monitor the chemical inventory at each pool in a designated district
  • Will ensure facility cleanliness through personal involvement and delegation to employees. Pool logs should be checked regularly to ensure cleanliness
  • Oversee and take part in training employees and Area Managers to properly operate facilities in a designated district
• Perform random pool pass checks and ensure customer satisfaction at each facility in the district
• Remain flexible while working. May be required to lifeguard/pool attendant at any given time (while working)
• Communicate days off to Regional Managers as well as Area Managers to ensure district      coverage
• Attend  bi-weekly manager meetings
• Other duties as assigned

Requirements:

• A minimum of one year experience as a manager (preferred)
• Strong communication skills
• Ability to lead by example
• Ability to work under pressure
• Certified American Red Cross Lifeguard Instructor (preferred)
• Good organizational skills
• Patience
• Experience troubleshooting pump rooms (preferred)
• Clean driving record

EDUCATION/TRAINING:

Essential: 

• High school diploma, GED, or in the process of obtaining a High school diploma or GED
• American Red Cross Certification (Lifeguard, First-Aid, CPR and AED)

Preferred: 

• Working towards a bachelor’s degree in Sports Management, Recreation Management, or Business Administration
• American Red Cross Certification (Lifeguard Instructor, Lifeguard Instructor Trainer)

EXPERIENCE:

Essential:

• A minimum age of 18 years of age

Preferred:

• 3+ years Lifeguarding
• 3+ years working in a customer service-related industry; retail, restaurant, sales
• Prior experience working at a facility utilizing Red Cross Lifeguarding standards
• Mechanically inclined, can work with tools