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SDA / Business Intelligence Analyst

Trillium Health Resources
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To be considered for employment, all candidates must continue to our Career Center through ADP by using the link below to complete the application process and upload a current resume. The resume must provide your level of education and detail work experience, including: Employer Name (dates of service, average number of hours worked per week, essential duties of the job as related to the position you are applying for), Education (degree type, date degree was awarded, institution), Licensure/Certification (if applicable). We cannot accept resumes through Handshake.

Application link: https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=86242cb5-2fdf-4468-b205-d8aef6aa10d5&ccId=19000101_000001&lang=en_US

Make an Impact  

Trillium Health Resources is a local governmental agency (LME/MCO) in North Carolina that manages serious mental health, substance use, and intellectual/developmental disability services. Serving in 28 counties, we help individuals and their families strengthen well-being and build foundations for a healthy life.

Join our team as we empower others to live their best lives by providing access to quality healthcare. We offer a challenging, engaging work environment where staff take home more than a paycheck. Every day, we see the results of our dedication – in the smiles of children on our accessible playgrounds and in the pride on the face of an adult cooking a meal for the first time. Working at Trillium Health Resources is more than just a job; it is an opportunity to make a direct impact on the communities we serve.

At Trillium, we know that empowering others begins with supporting and developing our team. That’s why we offer competitive benefits and work-from-home flexibility so that our employees thrive outside of the office. We’re also committed to building a diverse, inclusive culture where all employees have the potential to grow professionally and personally.

What We’re Looking For

We’re seeking a Business Intelligence Analyst who wants to grow their IT career by helping us conduct data analysis activities for Trillium.  You’ll work directly with team members from all parts of our organization to assure compliance with the DMH and DMA contract requirements as well as other external and internal reporting needs. The Business Intelligence Analyst is responsible for the validation of data collected and ensuring data integrity. You’ll be a valued member of the Informatics Data Report

On a typical day, you might:

  • Ensure that data from reports are presented in a user-friendly format and made accessible to staff, consumers and community members.
  • Analyze and report statistical data on populations, disabilities and cultural factors.
  • Provide technical assistance to other Trillium department staff or provider agencies regarding data collection, analysis, and reporting.
  • Use SQL and various analytical programs such as R, SPSS, or Python for analysis of data.
  • Uses KACE and Team Foundation Server (TFS) to respond to organizational requests, document and track progress, and maintain version control of reports and code

Employee Benefits:

Trillium knows that work/life balance is important. That’s why we offer our employees competitive benefits and flexibility that is second to none. Take a look at what we have to offer:

  • Flexible Work Schedules. Remote work was a strong part of our culture prior to COVID-19, and currently, employees may work remotely 100% of the time, with an in-office option available for those who prefer that.
  • Paid Time Off (PTO) of 23 days per year, plus 10 paid holidays both in first year of employment
  • Health Insurance - no premium for employee coverage
  • NC Local Government retirement pension. This is a defined-benefit retirement plan that will pay you a monthly amount upon retirement, for the rest of your life, with as little as five years of service. For more information, go to:

https://files.nc.gov/retire/documents/files/Actives/LGERSHandbook.pdf

  • 401k with 5% employer match & immediate vesting
  • Public Service Loan Forgiveness Qualifying Employer
  • Flexible Spending Accounts

Qualifications: 

Education: Associate’s Degree OR, Based on required experience / Bachelor’s Degree

Required Experience: Associate’s degree in Information Technology, Actuarial/ Statistics, Data Analytics, Business, or Human Service field (such as Psychology, Social Work, etc.) and four (4) years’ experience in Information Technology, Actuarial/ Statistics, Data Analytics, Business, Human Service field (such as Psychology, Social Work, etc.).

OR

Bachelor’s degree in Information Technology, Actuarial/ Statistics, Data Analytics, Business, or Human Service field (such as Psychology, Social Work, etc.) and a minimum two (2) years’ experience in Information Technology, Actuarial/ Statistics, Data Analytics, Business, Human Service field (such as Psychology, Social Work, etc.).

OR

Equivalent combination of education/experience

License/Certification: None Identified

Preferred License/Certification (if applicable): CSPA, Certified Machine Learning – Specialty (AWS), Predictive Analytics Certificate (SOA), and/or CAHIMS, ITIL v3 or equivalent certifications preferred

Must have a valid driver’s license 

Remote with office locations available in Greenville or Wilmington, NC

Deadline for application:  Posting closed on Tuesday, December 12, 2023 at 11:59 p.m.

To be considered for employment, all candidates are required to submit an application through ADP and upload a current resume.  Your resume must provide your level of education and detailed work experience, including: 

  • Employer Name
    1. Dates of service (month & year)
    2. Average number of hours worked per week
    3. Essential duties of the job as related to the position you’re applying for
  • Education
    1. Degree type
    2. Date degree was awarded
    3. Institution
  • Licensure/certification, if applicable

After submitting your application through our career center in ADP, your resume will be reviewed to ensure that your skills and experience meet the essential criteria for the role you have applied for.

Join our Talent Community through our ADP career center to stay informed about positions you may qualify for. Remember to keep an update resume in the Talent Community profile. 

The diversity of the communities we serve is reflected in our employees. Trillium Health Resources is an Equal Employment Opportunity (EEO) employer.

Trillium Health Resources is a drug-free workplace. Candidates are required to pass a drug test as a condition of employment.

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