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San Francisco International Airport (SFO) is currently seeking Managers to oversee senior management functions across various areas of the Airport.

The aim of this recruitment is to fill multiple positions within the Operations Division and External Affairs Division, which may include the following offices:

Operations Division: Social Responsibility:

Social Responsibility comprises Economic and Community Development (ECD) and Workforce Standards and Development (WSD). These units administer Airport-specific, local, state, and federal policy and regulatory requirements relating to social sustainability. The WSD unit is responsible for designing, implementing, and managing various programs and initiatives to recruit job seekers, support tenant employers, connect the community with opportunities available at the Airport, and provide resources to support worker retention to contribute to the organization's overall success. WSD also oversees initiatives that support the job quality of tenant employees at the Airport and ensures the enforcement of ordinances and programs intended to support workers. ECD maximizes the utilization of small, disadvantaged, and local businesses on SFO’s contracts and leases. ECD provides outreach and technical assistance to business owners historically disadvantaged from working in the aviation sector. ECD establishes small business goals on federally funded projects and ensures compliance with Disadvantaged Business Enterprise (DBE) and Airport Concession Disadvantaged Enterprise (ACDBE) programs. ECD certifies women and minority-owned businesses as ACDBEs, the only airport in Northern California to provide this vital service.

External Affairs Division: Government Affairs:

Government Affairs at SFO advances the airport strategic objectives and policies with external stakeholders - federal, state, and local governments as well as regional business and community organizations - in order to promote and advance the goals of the Airport. Manages day-to-day activities related to all legislation and regulations with elected officials and regulatory bodies. Responsible for research and analysis of aviation and transportation legislation, policy, and trends on the federal, state, and local levels that may advantageously or adversely impact the Airport’s operations and policy.

Responsibilities will vary depending on specialty area and team assignment, general duties and responsibilities are as follows:

  • Plans, monitors, evaluates, and supervises the operation of a division of a city department; coordinates the work of the various subdivisions; advises and consults with section managers; meets with appropriate staff to identify and resolve problems or conflicts; makes or recommends final decisions regarding policy, operations, and administrative procedures.
  • Develops, implements and maintains procedures, administrative monitoring practices and controls in order to obtain smooth and effective operation of a division; coordinates work activities of one division with other divisions within the department to prevent delays in required actions or to improve programs or services; assists in the identification, development and implementation of departmental goals, objectives, policies, and priorities; assists in the determination of resource allocation and levels of service according to established policies.
  • Receives and analyzes division and departmental reports; directs the preparation of monthly and annual reports; directs the gathering and analysis of information and reports necessary to document and evaluate processes.
  • Monitors the work of and coaches subordinates to improve performance.
  • Directs the allocation of resources to achieve timely outcomes and measurable goals within budget; adjusts plans and programs to meet emerging or new programs, while continuing to address major departmental priorities.
  • Monitors and evaluates the effectiveness and efficiency of the division's service delivery system, organizational structure, staffing levels, financial systems, and other internal operations; identifies and recommends alternative approaches or improvements; implements revisions, adjustments and changes.
  • May serve as liaison for the Department with a variety of other City/County staff, policy-making officials, and officials of outside agencies; explains and justifies Departmental or administrative procedures, policies, or programs; negotiates and resolves difficult and complex issues and problems.
  • May plan, develop, implement or direct major or complex projects or programs which span a number of the department's established sections or divisions; directs the research of complex, highly technical issues; analyzes alternative solutions or approaches; recommends most effective course of action.
  • Participates in budget development by providing detailed justification and persuasive arguments for proposals or initiatives. Oversees and administers division budget; directs and monitors expenditures in accordance with the approved budget; directs the preparation and maintenance of a wide variety of statistical, fiscal, and operational reports and studies; and provides executive management with an early warning and practical options to potential cost overruns.
  • Performs other related duties as assigned.

How to qualify

Education: Bachelor's degree from an accredited college or university. AND

Experience: Five (5) years of professional experience in developing or implementing policy in government affairs, economic or community development, or business administration, including three (3) years of experience supervising professionals.

Substitution: Additional qualifying experience may substitute for the required education on a year-for-year basis up to a maximum of two (2) years. One year is equivalent to thirty (30) semester or forty-five (45) quarter units.