Account Manager
Position Summary: Generate Leads for new systems for inactive/dead accounts, in some situations may be assigned to sell alterations and additions to existing customers and offer general customer assistance.
Responsibilities:
- Process alterations, additions, conversions, rate increases, upgrades and renewals.
- Meet with customers proactively to ensure they are satisfied.
- Resolve problems, discrepancies and answer questions in a manner agreeable to the company and the customer.
- Make contact with discontinuing customers in order to maintain account or sign new account with new tenants/owners.
- All other miscellaneous responsibilities and other duties as assigned.
Qualifications:
- 1-2 years experience in sales or customer service required.
- High school diploma or equivalent required.
- 1-2 years post-high school education preferred.
- Effective sales, customer service, and communication skills required.
- Intermediate Word and basic Excel knowledge required.
- Superior organizational and follow up skills required.
- Ability to work independently and to be resourceful and creative required.
- Miscellaneous office skills required.
- Typing 35-40wpm required.
- Valid CDL and clean driving record required.