Conservator Account Auditing Program Intern

The Conservator Account Auditing Program (CAAP) is seeking a CAAP Examiner Intern. The Conservator Account Auditing Program provides oversight of court-appointed conservators to ensure the protection of the assets of elderly and vulnerable Minnesotans. This position will provide professional level assistance to the investigatory process in determining whether allegations of maltreatment and financial exploitation by guardians and conservators on persons subject to guardianship or conservatorship are substantiated. This internship is part-time and is expected to begin in January 2024 and run through May/June 2024.

EXAMPLES OF JOB DUTIES:

The following are examples of major job duties expected for this position to perform.

• Monitor hotline and voicemail. Return calls and explain the process and anticipated timelines. Refer non-complaints to the process office, the court, other government agency, or outside entity.
• Monitor the State Court Administrator’s Office inbox; create investigatory file from new complaints, create time log document, and contact complainant and other witnesses for additional information.
• Following review of complaint and court file, perform intake interview with complainant utilizing interview questionnaire. Summarize complainant interview in writing and add to file.
• Contact complainants and other interested persons with case and complaint status updates.
• Accept and verify paper correspondence is contained in the electronic file.

TYPICAL QUALIFICATIONS:

Below are the past experiences that will enable success in the role. For education requirements listed, the equivalent number of years of related experience may serve as a substitute.

Minimum Qualifications:

• Current enrollment in vocational, technical, college, university, or graduate or professional school with coursework in Audit, Social Work, or Law, preferred.

Knowledge, Skills, and Abilities:

• Ability to communicate with court personnel, conservators, guardians, persons subject to conservatorship/guardianship, social workers, case workers, and other case stakeholders. Ability to effectively work with individuals from diverse backgrounds.
• Ability to learn to perform technical and/or professional tasks and assignments and learn computerized office programs.
• Ability to learn routine rules of court, state statutes, court and office policies, procedures of the area assigned and develop basic problem-solving skills.
• Ability to understand and follow oral and written instructions and to make routine decisions in accordance with instructions and regulations.
• Some knowledge of modern office practices, procedures, methods, and ability to operate a personal computer and office equipment.
• Some basic knowledge of concepts related to area of assignment.
• Knowledge of business English, spelling, and arithmetic.

Preferred Qualifications:

• Experience in investigating abuse or financial exploitation.
• Experience in social work, including working with vulnerable adults.
• Familiarity with guardianships and conservatorships
• Familiarity with Minnesota court records

Salary

The salary range for this position is $16.37 - $22.08 per hour. This position is non-exempt under the Fair Labor Standards Act and is not eligible for State of MN employee benefits.

Position Logistics

This position is classified as an Intern Professional and will work 15-20 hours per week. Days/hours of work will be determined upon hire. This position is expected to last until May/June 2024 (end date is negotiable). Work will be conducted primarily in a remote setting with occasional training and in-person work at the Minnesota Judicial Center located in downtown St. Paul, Minnesota. 

TO APPLY: Visit www.mncourts.gov/careers.  Complete and submit your online application with resume and cover letter attached by November 26, 2023, at 11:59pm. Cover letter should detail your interest in an internship with the Minnesota Judicial Branch. Employment offers may be rescinded if the required criminal background check identifies job related convictions.

Why Work for Us?

Minnesota Judicial Branch employees consistently express pride in their public service and in the quality of programs and services provided to customers, as well as appreciation for the teamwork and collaboration that is promoted within the MJB.

We celebrate and are committed to the principles of diversity and inclusion, and actively seek and value diversity in professional background and cultural characteristics. We are intentional and mindful about the organizational culture we are building, seeking broad-minded individuals with robust capabilities who value supporting one another’s growth.

It the policy of the Minnesota Judicial Branch that all decisions regarding employment are made without discrimination on the basis of disability. Please let us know if you need a reasonable accommodation for a disability to participate in the employee selection process by contacting HR, nicole.zappa@courts.state.mn.us.

The Minnesota Judicial Branch is an Equal Opportunity Employer. It is the policy of the Minnesota Judicial Branch that all decisions regarding recruitment, hiring, promotions, and other terms and conditions of employment be made without discrimination on the grounds of race, color, creed, religion, national origin, gender, marital status, status with regard to public assistance, membership or activity in a local human rights commission, disability, sexual orientation, or age. We value and encourage applicants from diverse backgrounds.