Veterans Service Officer Specialist
Sarpy County
Veterans Service Officer Specialist
SALARY
$25.74 - $33.43 Hourly
LOCATION
NE 68046, NE
JOB TYPE
Full-Time
JOB NUMBER
01062
DEPARTMENT
Veterans Services
OPENING DATE
09/26/2023
CLOSING DATE
10/3/2023 11:59 PM Central
JOB OVERVIEW
Under the general supervision of the Veterans Service Officer or designee, performs a variety of skilled administrative and professional work requiring considerable responsibility, trust, and independent judgment. Must be a veteran with active military service. Must provide DD-214 with application. Must have 1 year of residency in Nebraska immediately prior to assume position.
ESSENTIAL FUNCTIONS, DUTIES AND RESPONSIBILITIES
Provide professional advocacy assistance to veterans, spouses, widows and dependents entitled to benefits.
Establish and maintain effective working relationships with clients, supervisors, County employees, elected officials, other agencies, and the general public.
Conduct veteran service needs assessments to assist in determining eligibility for veteran’s programs, including County Veterans Aid fund.
Prepare various applications (e.g. compensation, pension, education, medical treatment, burial, etc.) based on entitlements of applicant.
Comply with Civil Service policies and regulations, applicable collective bargaining agreements, county policies, and laws to create a cooperative, safe, respectful and quality work environment.
Monitor submitted applications and assist eligible parties in developing and obtaining necessary documentation.
Assist in filing appeals or other actions for denied claims or applications.
Maintain a current knowledge of federal and state regulations as well as statutes affecting Veteran’s services and programs.
Report to assigned worksite with regular, predictable, and consistent attendance.
Peripheral Duties
May serve as a veteran service liaison to boards, commissions, educational institutions, government agencies, and community based groups.
Prepare and present information and outreach regarding veteran’s services to veteran’s organizations and community service organizations.
Assist in maintaining records for statistics relevant to departmental operations and metrics.
May serve as a member of various committees and veterans organizations.
Assist the Veterans Service Committee with their meetings and outreach as directed.
Perform other duties as directed and assigned.
MINIMUM QUALIFICATIONS
Education and Experience
Must be a veteran with active military service.
Must provide DD-214 with application.
Must meet the following: By Neb. Rev. Stat. § 80-410 (2) - All county veterans service officers shall have served on active duty in the armed forces of the United States, other than active duty for training, shall have been discharged or otherwise separated with a characterization of honorable from the service, and shall have been bona fide residents of the State of Nebraska continuously for at least one year immediately prior to assuming any such position, except that if there is no applicant for county veterans service officer in a county who will have been a bona fide resident of the State of Nebraska continuously for at least one year prior to assuming such position, the one-year residency requirement may be waived.
NOTE: *Approved work experience beyond that required which provides equivalent knowledge, skills, and abilities may be considered and substituted for the stated education*
Associate’s Degree from an accredited college or university in Public Administration, Human Services or related field required*.
Two (2) years of demonstrable work experience with social services, Military, Federal and State administrative procedures or veteran service programs required*.
Must type 30 net words per minute (nwpm).
Must have or acquire VSO accreditation from the Department of Veterans Affairs within one (1) year of employment.
Special Requirements
Must have and maintain throughout employment a valid Driver’s License, as well as meet eligibility requirements of “acceptable driver standards” as defined by the County.
Successfully pass Federal background examination, finger printing and necessary training to obtain access to Federal veteran programs.
Necessary Knowledge, Skills and Abilities
Considerable knowledge of veteran service programs and delivery systems
Considerable knowledge of Federal and State veteran service grant programs
Knowledge of Federal, State and Local laws, regulations, statute, policies and guidelines governing veteran service programs
Working Knowledge of veteran service program function, design and evaluation
Some knowledge of budgetary and accounting processes and procedures
Skill in interpersonal communications and executing effective customer service practices
Ability to manage and maintain confidential and sensitive information
Ability to perform tasks with attention to detail and a high degree of accuracy
Ability to effectively utilize Microsoft Office programs and veteran specific programs
Ability to accurately perform mathematical and statistical duties
Ability to meet and deal with a diverse public, work under pressure, navigate stressful situations while maintaining composure
Ability to communicate effectively, in English, both verbally and in writing
Ability to understand and follow exacting verbal and written instructions
Ability to prioritize work and carry out assigned projects to completion
Ability to operate office equipment including, but not limited to, multiline phone, computer, scanner, fax, and multifunction printer
PHYSICAL DEMANDS AND WORKING CONDITIONS
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential tasks.
While performing the duties of this job, the employee is frequently required to sit/remain stationary, talk, and hear (i.e. communicate / exchange information), and operate/manipulate equipment (e.g. use hands to finger, handle, or feel objects, tools, or controls). The employee is occasionally required to walk/move about, stand (i.e. remain upright), stoop, bend, climb, kneel (i.e. position self), and reach.
The employee must occasionally lift and/or move up to 30 pounds.
Required sensory abilities include vision and hearing. Visual abilities, correctable to normal ranges, include close and color vision as well as the ability to adjust focus. Communication abilities include the ability to talk (i.e. verbal exchange / exchange information) and hear (i.e. exchange information accurately) within normal ranges. Incumbent must be able to exert sustained concentration for several hours at a time.
Work is performed indoors in an office setting. Work hours may include evenings, weekends, call-ins, and holidays. Work may be fast-paced when dealing with multiple priorities and time constraints. The noise level is typically moderate.
SELECTION GUIDELINES
Formal application, verification of veterans’ status, rating of experience and education, interview, reference checks, verification of education, successful completion of a national criminal background check, successful completion of a pre-employment drug screen, and other job related tests or background checks as may be required.
DISCLAIMER
The job description is current as of the date signed. Any omission of specific statements does not exclude them from the position if they are similar, related, or a logical assignment to the position.
The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
Agency
Sarpy County
Address
1210 Golden Gate Drive
Papillion, Nebraska, 68046
Phone
402-593-4465
402-593-4487
Website
Veterans Service Officer Specialist Supplemental Questionnaire
*QUESTION 1
Have you served on active duty in the armed forces of the United States (other than active duty for training)? THIS IS A REQUIREMENT OF THE POSITION - please do not apply if you do not meet this requirement.
Yes
No
*QUESTION 2
Were you discharged or otherwise separated with a characterization of honorable from the service?
Yes
No
*QUESTION 3
HAVE YOU ATTACHED your REDACTED DD214 (ensure SSN and DOB are blacked out), Member-4 (or other document) that demonstrates your discharge or separation with a CHARACTERIZATION OF HONORABLE from the service? NOTE: FAILURE TO ATTACH attach appropriate documentation to THIS APPLICATION will EXCLUDE YOU from further consideration for this posting. If you do not have the appropriate documentation, please contact Veterans Service at 402-593-2203 for assistance PRIOR to submitting.
Yes
No
*QUESTION 4
Have you been a been bona fide resident of the State of Nebraska continuously for at least one year immediately prior to assuming any such position?
Yes
No
*QUESTION 5
Do you have (or will you be able to obtain) Accreditation from the Department of Veterans Affairs within one (1) year of employment?
Yes
No
*QUESTION 6
What level of education have you achieved?
High School Diploma or GED
One year of college
Up to 2 years of college
Up to 3 years of college
Bachelor's Degree
Master's Degree
Advanced Degree
*QUESTION 7
If you have achieved an Associate's Degree or higher, please indicate in what field. If you have no degree, please select N/A.
Public Administration
Human Services
Not a directly related field
No degree
*QUESTION 8
How many years of demonstrable work experience with social services, Military, Federal and State administrative procedures or veteran service programs do you have?
None/Less than one year of experience
One year of experience
2 years of experience
3 years of experience
4 years of experience
5 years of experience
6+ years of experience
*QUESTION 9
Describe in detail your work experience with social services, Military, Federal and State administrative procedures or veteran service programs. If you have no experience, please write 'N/A'.
*QUESTION 10
Are you able to meet the physical demands and work environment requirements of this job with or without accommodation?
Yes
No
*QUESTION 11
Are you able to perform the essential functions of this position with or without accommodation?
Yes
No
QUESTION 12
This position requires the operation of a motor vehicle. Do you have a valid driver's license AND meet Sarpy County's 'acceptable driving standards' (see below for standards)? If you have had one or more of the following, you do NOT meet Sarpy County's acceptable driving standards and would not be eligible for employment. a) Three or more 'at fault' accidents in the last 3 years; or b) Five or more moving violations in the last 3 years; or c) Any combination of 'at fault accidents or moving violations totaling five or more in the last 3 years. d) A DUI/DWI conviction within the last 5 years along with a history of at fault accidents and/or moving violations
Yes
No
* Required Question