HR Operations Coordinator

HR Operations Coordinator 

Position Overview:  

We are seeking a bright, proactive and energetic HR Operations Coordinator to join our New Jersey team. The HR Operations Coordinator is at the forefront of all things related to maintaining a productive, efficient, enjoyable and safe working environment. You will manage all aspects of the office, including but not limited to managing facilities maintenance, supply ordering, I.T. troubleshooting, onboarding, creating a welcoming and inclusive environment, and keeping a close eye on anything and everything that affects the safety, performance and well-being of the staff, both internally and externally.    

The HR Operations Coordinator is adept at leading and managing a variety of simultaneous projects, which requires the particular talent of being able to communicate effectively with all levels of the organization.  You will have growing ownership over a wide variety of functions including managing the day-to-day operations of the office, managing Personal Protective Equipment to ensure employee safety & wellbeing, providing administrative/technical assistance to the staff, supporting the initiatives of functional departments, and developing and promoting our unique culture.  

You will have the opportunity to have a clear impact on the company’s growth and culture while developing your problem solving and project management skills. Ideal candidates will thrive in a fast-paced startup environment and be organized, proactive and driven.  

This role is in-office at our New Jersey location.   

What you’ll do:   

• New Jersey Distribution Center / Office Administration and facilities management, including but not limited to: 
  • Consistently work to improve the office environment providing a safe, productive and welcoming workspace for all departments and employees utilizing forward thinking and creative problem-solving techniques.   
  • Recommend allocation of department office space and configurations.   
  • Work closely with Operations Leaders team to maintain supplies, equipment, and processes as they shift and grow.  
  • Act as on the ground point of contact for Warehouse Expansion project, working closely with RetailOps, Security, and Operations Leaders as needed 
  • Ensure building is properly maintained; purchase and maintain inventory of office furniture and fixtures, equipment, house-keeping functions, and all office supplies- including managing and tracking the annual/monthly budget.   
  • Work closely with our Security team to ensure safety policies & procedures are being upheld in the Distribution Center and across the showrooms.     
  • Execute and organize equipment and office maintenance service contracts and visits.   
  • Interface with all facilities vendors – such as building mgmt. or security company – while maintaining cordial relationships to ensure satisfactory services.   
  • Keep a pulse on community happenings and communicate city and community events that will affect the staff in any way – e.g. public transportation strike, Presidential visits.   
  • Assist in the administration and enforcement of security procedures, including issuing card key access and office keys, monitoring intrusion detection alarms, and maintaining database records.  
• Build a positive, engaging employee experience, including but not limited to: 
  • Create and maintain a seamless onboarding experience for all new hires, including the remote team and temporary workers. Cultivate a positive experience that starts on day one and continues through the employment lifecycle.   
  • Provide Technology assistance, which requires technical troubleshooting and managing repairs/site visits from our service provider and telephone company in partnership with our Technology team. 
  • Arrange aspects of company meetings and team building events, contribute to the development and sustainability of the overall company culture.  
  • Arrange New Jersey volunteering initiatives & assist close by locations in planning giving back opportunities 
  • Contribute to the development and sustainability of the overall company culture.  
• Assist with HR Administration, including but not limited to:  
  • Work closely with the Human Resources team to ensure that federal, state, and local compliance standards are upheld in the New Jersey location.  
  • Coordinate data needs for the processing of bi-weekly payroll.  

You’re a great fit if you have:   

• BA degree, preferred 
• 2+ years of experience in a similar role, preferred   
• Experience in vendor/building management   
• Experience in space planning/project management in a growing office environment   
• Experience in budgeting and tracking expenses   
• Proven ability to prioritize and meet strict deadlines in a fast-paced environment   
• High level of attention to detail and follow through   
• Ability to adapt quickly in a flexible environment while making an impact utilizing creative problem-solving skills   
• Self-starter mindset with a roll up your sleeves and get the job done attitude   
• Exceptional time management skills and accountability in the role   
• Integrity, discretion and ethical behavior in all work situations   
• Understanding and acceptance of diversity, equity, inclusion and workplace belonging concepts  
• Dependability and an excellent work ethic, able to work occasional extended hours and on-call weekends   
• Strong PC/MS Office Computer skills   
• Interest in socially and environmentally responsible organizations and products  

What We Offer   

At Brilliant Earth, we’re passionate about the employee experience. That’s why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including:    

• Insurance. Medical, dental, and vision insurance kick in on the first day of your 2nd month!   
• 401k match. We know that saving for the future is important. That's why we offer a generous 401k match.   
• Flexible Paid Time Off. We know it’s important to recharge and relax. 
• Disability and Life insurance. 100% employer-paid.   
• Pre-Tax Commuter Benefits.   
• Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings.    
• Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry.   
• Wellness Benefits. We offer access to exclusive discounts on gym memberships and more, as well as an Employee Assistance Program for 24/7 access to counseling.   
• Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering.    

How to Apply & What to Expect:   

Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond.  

At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time.

Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations.

If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at accommodations@brilliantearth.com.

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