IRS DCOS | Student Volunteer Winter 2024

Internal Revenue Service │ Office of the Deputy Commissioner for Operations Support

Student Volunteer Program Internship –Winter/Spring 2024 (deadline to apply: Friday, October 5, 2023)

IRS Mission Statement: Provide America's taxpayers top-quality service by helping them understand and meet their tax responsibilities and enforce the law with integrity and fairness to all.

Student Volunteer Description/Overview:  A student assigned to the Office of the Deputy Commissioner for Operations Support (DCOS) may be assigned to work in one of several divisions, including (but not limited to) Enterprise Case Management, Procurement, Information Technology, Human Capital, Finance, Privacy/Governmental Liaison, Risk, Diversity & Inclusion, or Communications & Liaison. 

Students generally support executive-level efforts related to strategic planning, organizational improvement, and/or stakeholder engagement. This may include supporting development and implementation of a strategic plan and/or industry engagement plan, managing executive correspondence, assisting with customer experience or employee experience activities, assessing workforce/workload optimization and initiatives, analyzing process improvements, researching emerging technologies, tracking/reporting requirements and metrics for government-wide initiatives (e.g., from the Office of Management and Budget, Congress, etc.), researching best practices at other federal agencies, drafting white papers and/or business memos for senior leadership, attending events, helping build stakeholder relations (e.g., with IRS/Treasury Department program offices, industry representatives, media organizations, etc.), planning/implementing outreach events, and/or creating documents and presentations that demonstrate value proposition to stakeholders. 

Exact assignments will depend on the student's area of study and any particular skills or interests.

• Outcomes for Student: The student will be able to explore career options, enhance their knowledge about the inner workings of a large federal agency, and develop their business analysis, strategic planning, event management, stakeholder engagement, administrative, and/or communication/networking skills. 
  Desired Qualifications and Skills: Successful candidates will be self-motivated, and detail-oriented, have strong analytical, organizational, and communication skills, and have the ability to work both independently and on cross-functional teams.
• Skills: Writing and computer skills. General understanding and familiarity with social media. General understanding of government and current events.
• Desired Areas of Study: Marketing, Communications, Journalism, Government, Political Science, Community Development, Liberal Arts. Students from other academic disciplines are still encouraged to apply.
• Hours and Location: This is an unpaid, part-time opportunity (approx. 16 - 32 hours per week) based out of IRS National Headquarters: 1111 Constitution Ave., NW, Washington, DC 20224. 
  Schedules (workdays and hours) are flexible and can be negotiated. Ideal candidates can commit to at least 16+ hours per week with core hours 10:30 am – 3:30 pm EST.

Application Requirements: Applicants must be U.S. citizens enrolled at least part-time at their educational institution and must have a minimum 2.5 GPA. Applicants should email a current resume, cover letter (optional), and academic transcript to Kristy.A.Harmon@irs.gov by Friday, October 5, 2023. 

If selected, the student applicant must successfully complete a federal background check before being given an official offer. Since this is an unpaid position under the IRS Student Volunteer Program, it does not  require a formal application through USAJobs.gov.