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IS Site Reliability Engineering Intern - Summer 2024

With more than 50+ years of consecutive growth, we’ve created a dynamic workplace where over 36,000 employees worldwide are empowered to grow and add to our entrepreneurial culture. To support our continued growth, we’re looking to add new talent, like you, to our team! Our people are genuine, creative, and proactive problem solvers who have access to leadership for rapid alignment to make decisions driven by what’s right for our customers.


A Medline internship offers you real-world, hands-on experience where you can make a true impact. Interns take ownership of their projects and get a feel for day-to-day work in their respective roles. In addition to a typical Medline workday, the summer is jam-packed with enriching activities, such as social and networking events, leadership presentations, learning and development opportunities, community service projects, plus so much more. The tangible skillset you’ll build while doing meaningful work will set you apart from your peers.


Covering a variety of business areas and needs, our internships are available to rising seniors in undergraduate programs. Engineered for personal and professional development, our summer program runs for ten weeks from early June through mid-August.


As a Site Reliability Engineering Intern, you will have the opportunity to work alongside experienced professionals and gain hands-on experience in maintaining, scaling, and optimizing our systems to ensure seamless and reliable operations. In this role, you will collaborate with cross-functional teams to enhance the reliability, availability, and performance of our infrastructure and applications. You will work on real-world challenges, contribute to monitoring and automation tools, and participate in incident response and post-mortem activities. This internship offers a unique opportunity to learn from experienced SREs and make a meaningful impact on our technology ecosystem


Examples of possible projects include:

·        Collaborate with the SRE team to design, implement, and improve monitoring, alerting, and incident response processes leveraging tools like Azure Monitor, Grafana, Splunk etc.

·        Assist in analyzing system performance data to identify bottlenecks and areas for optimization.

·        Contribute to the development of automation tools for provisioning, configuration management, and deployment using DevOps tools like Terraform, Jenkins etc.

·        Participate in on-call rotations and assist in diagnosing and resolving production incidents.

·        Contribute to post-incident reviews, identifying root causes, suggesting preventative measures and documenting the support manuals for future maintenance.

·        Work closely with development teams to ensure new services are designed with reliability and scalability in mind.

·        Assist in maintaining and enhancing the documentation related to system architecture, processes, and best practices.

·        Research emerging technologies and industry trends to propose improvements to our systems and practices.


COVID-19 Vaccination:

Please be aware that Medline requires all employees starting in this position to be fully vaccinated against COVID-19.  This position will require the successful candidate to provide proof that they are fully vaccinated by their start date.  Medline is an equal opportunity employer and will provide reasonable accommodations to those individuals who are unable to be vaccinated for COVID-19 consistent with federal, state, and local law.



  • Junior standing with a minimum 3.0 GPA preferred in Computer Science, Information Technology, or a related technical field
  • Understanding of AI/ML concepts and their applications in the field of Information Technology.
  • Strong passion for technology, systems engineering, and infrastructure reliability.
  • Basic understanding of Linux/Unix systems and networking concepts.
  • Familiarity with programming/scripting languages such as Python, Bash, or Go.
  • Proficiency in using cloud platforms such as AWS, Azure, or Google Cloud is a plus. A foundational certification in any of these cloud platforms is a plus.
  • Strong problem-solving skills and the ability to work well in a collaborative team environment.
  • Excellent communication skills and the ability to articulate technical concepts clearly.
  • Desire to learn and adapt to new technologies and tools quickly.
  • Previous coursework or projects related to systems engineering, DevOps, or SRE is a plus.

Medline’s policy is to employ the best qualified individuals without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity/gender expression, disability, and citizenship status as a veteran with a disability or veteran of the Vietnam Era.