Education Abroad Graduate Assistant

Overview of Duties: 

This position will provide support for one of three Assistant Directors and the teams they oversee in Education Abroad (Texas Global) in the following areas. Duties may include:

• Support the promotion of Education Abroad events and programs: 
  • Create publicity materials, publish calendar events, and assist with coordination for varied EA events including, fairs, information sessions, pre-departure sessions, etc. Assistance with promotion at the fair, information session, orientations, as needed
  • Assist with the preparation and updating of materials, presentations, publications, workshops, and web pages as needed. 
  • Conduct research and outreach to expand EA program and event visibility across campus and for targeted audiences as needed. 
• Support EA administrative and student enrollment processes:
  • Support EA information management of program and student records using EA databases, systems, and tracking tools.       
  • Track and support student enrollment processes for registration, financial aid, pre-departure preparation, and compliance. 
  • Support program and student evaluation processes, data compilation, and feedback loops as needed; facilitate surveys and focus groups for stakeholders.
  • Support programming processes by updating manuals, documents, presentations, web content, and Canvas courses as needed. 
  • Support credit processes and research course equivalencies as needed. 
  • Create efficiencies and streamline data in knowledge management system (Trello); update records and draft reports on exchange in FMP.
• Support student advising:
  • Support general student advising, advise for specific programs(s), host remote advising and live Q&A sessions, and create short advising videos. 
  • Help train and support peer advisors. 
• Other tasks as assigned.

Expected Learning Outcomes

• Experience supporting innovative initiatives on an award-winning study abroad team.
• Enhance research skills.
• Enhance writing skills.
• Enhance data management skills.
• Engage in creative problem solving.
• Develop effective project planning and team management skills.
• Sharpen organizational and detail-oriented skillset with tangible project outcomes.

Required skills and background:

Individual must be available to work 20 hours; position is for both Fall and Spring semesters. Preference will be given to applicants who are detail-oriented, organized, flexible, familiar with data tracking and analysis, and can work independently and accurately with little supervision. Advanced use and knowledge of Microsoft Office Suite, problem solving skills, excellent verbal and written communication skills, public speaking, and previous office work experience preferred. 

Preferred: Individual to be available to continue into the 2024-25 academic year.  Knowledge of University administrative processes and customer service experience is helpful.

Prior study abroad experience helpful, but not required.

 Application Instructions

1. Complete the Qualtrics survey: https://utexas.qualtrics.com/jfe/form/SV_cMC8nxz1quPBT0y 
2. Send the following to eduationabroad@austin.utexas.edu with the subject line “GA Applicant for Education Abroad” and your name and EID:
   1. one-page cover letter (PDF)
   2. Resume (PDF)
   3. fall schedule (availability)

Applicants will be contacted if selected for an interview.

Graduate Assistant Job Benefits:

• Graduate Student Academic Employee Insurance, if position is 4 ½ months or longer
• “A” parking permit eligible dependent upon availability
• Not eligible for tuition reduction benefit or tuition remission
• Eligible for resident (in-state) tuition upon approval
• Please refer to https://hr.utexas.edu/student/student-employee-benefits for further information