2024 Consultative Field Sales & Events Summer Internship - Grand Rapids, MI

This unique opportunity blends organizing and hosting events/tours with sales. We will provide you with experiences to travel across the US to help execute events. We hope after this internship, you are willing to relocate to one of our major markets.

This summer internship experience will build your foundation of consultative sales skills in this complex industry. We seek to identify teammates who are eager to learn about our consultative sales process and add value through leading individual & group projects.

What this program is not:

This internship program is not for a transactional sale – you will not be making quick sales to clients, cold calling, going door-to-door, catalog sales or trying to get people to buy something they don’t need. Your role will not be in a showroom assisting people who walk in the door.

Who you are:  

• You love having people over and making them feel comfortable at any event you host.
• You care about creating positive experiences for others
• You are intrigued with the idea of blending events and Consultative Sales
• You are excited about the idea of promoting space, furniture, design and creating a positive work place experience.
• You are proactive, detail-oriented, resilient, driven to succeed, and a team player.
• You are naturally curious and practice strong emotional intelligence (specifically the ability to empathize with people to understand their needs).  
• You are passionate about building new and positive relationships.

What you will be doing:  

During your summer Consultative Field Sales Internship-

You will lead individual regional projects, which may include:

• Organizing the logistics of upcoming client visits
• Participating in client tours or events
• Creating resources of best practices for hosting customers in the field
• Exploring new ideas for the customer gift program
• Identifying new ways to improve the customer experience at Steelcase
• Participate in a summer-long group Innovation Challenge tackling a wicked problem in the sales organization.
• Gain exposure and insight into the consultative sales process and
• Participate in centralized professional development with your intern cohort from experienced sales coaches
• Present your final individual and group projects to stakeholders and leaders across the Sales organization

Your Future Team:  

You will join the cohort of 10+ fellow sales interns in North America, which is a positive and inclusive group. Your Client Experience Team is made up of members who organize and execute events both locally and across the U.S.

This experience will be led by a Program Manager, who will guide your experience along with your Client Experience leadership and team. You are joining a team who wants to see you succeed! 

Preferred Skills and Competencies  

• Someone who loves organizing and hosting events for others
• Strong relationship building skills, confidence to seek new relationships and eagerness to open doors at the decision maker level
• Previous campus tour guide or ambassador a bonus!
• Excellent, dynamic communication skills including presentation, written and verbal.
• Strong event planning and organizational skills
• The ability to work both independently and as part of a team
• Effective and proactive communication
• Strong problem-solving skills 
• Someone who loves to travel and is adaptable

Required Skills and Competencies 

• The ideal candidate would be a current Junior (rising senior) currently pursuing a bachelor’s degree in Sales or a Business-related field 
• Previous experience hosting events is a bonus
• Ability to start the program full-time in – mid-May 2024

Additional Details:

• We provide a competitive hourly wage, relocation assistance, and a housing/transportation subsidy, mileage reimbursement for local work travel for students that qualify. 
• This position involved frequent local travel and reliable transportation is required.
• We will provide some local school housing options to explore, but you will be responsible for finding your own housing.
• Top Interns will receive an offer to join our 6-month entry-level (field based) sales training program, called PACE.

Why People Choose to Work with Us:   

At Steelcase, we put people at the center of everything we do. We understand the role of work and believe that it can bring meaning and purpose to the lives of our customers and our employees. We prioritize supporting our employees both in and out of work, in all aspects of their lives. When we bring our talents together, we make a positive lasting impact through our work and communities.  

Who We Are: 

Organizations around the world trust Steelcase to help them create places that help people work better, be inspired, and accomplish more. 

We design, manufacture, and partner with other leading organizations to provide architecture, furniture, and technology solutions- accessible through a network of channels, including over 800 Steelcase dealer locations. Steelcase is a global, industry-leading, publicly traded company with fiscal year 2021 revenue of $2.6 billion. 

Our Approach to Hybrid Work: 

At Steelcase, we know that work matters and can provide people with a deep sense of purpose. The workplace offers us a shared space designed for community, innovation and learning, a place to connect and conduct our most meaningful work. As such, our office is the primary hub for doing work, but by no means is it the only place.  

Steelcase employees have always had a say in where they work - whether that is in the office, at home, or somewhere in between. We will continue to maintain this practice as part of our larger hybrid work strategy. 

Our employees know their working style best, which is why they have the choice and control to choose how and where they work. This belief extends beyond just working on or off-campus, but also to where our employees work within our office. Because our life’s work is to create the best workplaces, our employees benefit from that expertise and quality in our own spaces.  

While flexibility varies by role and team, we support choice and control for our employees so they can choose the best place to do their best work. 

What Matters to Us: 

More than qualifications, we’re looking for talent and potential. We are proud to have a diverse and inclusive workforce, and we're always looking to improve our global community. We value applicants who are comfortable interacting with people different from themselves, building mutual respect and positive relationships. We invite people from all backgrounds and genders to apply. If we can make the application process easier through accommodation, please email us at myhr@steelcase.com.   

Steelcase provides employment opportunities to all qualified employees and applicants without regard to race, color, creed, genetic information, religion, national origin, gender, sexual orientation, gender identity and expression, age, disability, or veteran status and bases all employment decisions only on valid job requirements. We are proud to be recognized for our inclusive workforce by the Corporate Equality Index for the past nine years.