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Customer and Product Leadership Program

Persona Identities
Email

Application period for 2024 is September 1 - 30. Apply here. Applications on Handshake will not be reviewed.

Learn more and apply at: http://withpersona.com/earlycareers

 

On-Campus Schedule: UC Berkeley

  • Sept 26th 12:00-1:00PM | Persona Info Session with IEEE and SWE | Banatao Auditorium, Sutardja Dai Hall (***FREE lunch and Amazon gift card raffle! register here)
  • September 28th 3:00 pm - 5:00 pm PST | Resume building and office hours with CSUA | 373 Soda Hall
  • September 28th 6:00-7:30PM | Persona Info Session with LBSA | Location TBA

 

Founded in 2018, Persona is a 200-person tech startup based in San Francisco. We’re fortunate to be backed by some of Silicon Valley’s leading venture capital firms. Persona offers flexible building blocks that help businesses fight fraud, stay compliant, and build trust among their customers. For example, Coursera uses Persona to ensure the right person is earning each degree, DoorDash verifies couriers and anyone ordering alcohol, and Lime checks the ages of customers before they ride electric scooters or bikes. To learn more, check out this short video.


 

As an Identity Product Associate part of the Customer and Product Leadership Program, you'll gain experience in Customer Success, Product Management, Sales, and Growth, getting exposure to all aspects of working at a startup.



 

About the program

  • 20-month rotation program for new graduates focused on roles within Go-To-Market and Growth teams
  • 6-week training program, covering company and role onboarding, and technical product training
  • Assigned mentor throughout the duration of the program
  • Most frequently asked questions found here

 


Learn more and apply at: http://withpersona.com/earlycareers
 

 

What you’ll gain from the program

Dynamic business exposure 

You will be exposed to various facets of our growing business. You will collaborate with teams across the organization, including Product, Engineering, Design, and Sales, gaining a broad understanding of how different functions work together.


 

Relationship management

You will partner with members of our Customer Success function to foster strong customer relationships, ensuring that they are driving maximum value from our platform. You will participate in key customer engagements, including implementations, business reviews, and status updates.


 

Impactful contributions

You will become an expert in Persona’s platform products and future offerings, and directly inform Persona’s product roadmap and go-to-market strategy. 


 

Mentorship and growth

You will receive 1:1 mentorship directly from our product and customer success teams, allowing you to learn from seasoned professionals and develop the skills needed for a successful career in the tech industry.


 

Professional development

You’ll build relationships with Persona’s executives made up of former Square, Dropbox and Coursera alumni. Persona offers an environment heavily focused on learning and development, with opportunities for career advancement across teams. 


 

What you’ll bring to Persona

  • Curiosity - You have a passion for learning and embracing new challenges
  • Technical aptitude - You have a desire and ability to learn complex technical concepts (technical background a plus!)
  • Strong interpersonal skills - You have a genuine desire to provide exceptional customer experiences and contribute to a customer’s success
  • Empathy - You can understand and manage the needs of others, and build an environment where others feel understood
  • Outstanding verbal and written communication skills - You can effectively convey complex concepts to different audiences 
  • A growth mindset - You have a demonstrated love for learning and adaptability to ambiguity. You are eager to give and receive constructive and positive feedback, fostering a collaborative and supportive environment
  • Bachelor's degree in Business, Computer Science or related fields is a plus


 

This is a full-time position based in our HQ in downtown San Francisco - currently in the office Tuesday-Thursday with Monday and Friday as office optional. Many associates are expected to transition into full-time positions after completed team rotations. This position may also include up to 15% travel.


 

At Persona, we believe in people above all else. We strive to create an inclusive environment where everyone's contributions are valued and their growth is supported. We're honored to be recognized as one of Fortune's 2023 Best Workplaces in the Bay Area, a testament to our commitment to fostering a world-class team. You can read what it’s like to work at Persona on Glassdoor.


 

Join our team as we tackle exciting and significant challenges that shape the future of identity. At Persona, you'll have the opportunity to build a successful career in the fast-paced world of technology. Explore the opportunities that await you by visiting our careers page at https://withpersona.com/careers.


 

Please apply here. Applications on Handshake will not be considered.

Questions on the program? Check out our FAQs page here.