Front Area Float - Student Admin Asst II
Veterinary Receptionist at the Veterinarian Teaching Hospital provides excellent customer service to our clients and are the first and last contact with our customers. This is a administrative position with little to no animal handling. Our department is responsible for providing excellent customer service by answering the phones, checking in/out clients, and other admin task as assigned. Priority will be given to applicants who are able to demonstrate a knowledge of both large and small animal veterinary terminology. This position is primarily scheduled during our emergency hours Monday-Friday with shifts between 4pm-10pm and Saturday /Sunday with shifts between 6:30am-10:30pm and Veterinary Teaching Hospital Holidays with shifts between 6:30am-10:30pm.
One position is available, start date is flexible, but as soon as possible.
Hours: 20-30 hours/week
- Seeking a self-motivated, multi-tasking, customer service-focused, professional student employee who possesses superior verbal and written communication skills.
- Must be responsible & reliable in a very fast-paced & professional environment
- Must be able to remain calm and focused during emergent situations
- Must commit to working at least one year in the position and have full availability to work weekends, holidays and school breaks (including breaks during the spring, summer and winter).
- Enter/Verify client & patient demographic information into our software - DP
- Quickly assess client walk-ins and determine urgency - CT/PS
- Answer phones and connect with Urgent Care, Emergency, and Consult Lines-- by determining the type of calls and needs of clients - CT/PS
- Utilize Push to Talk and TEAMS technology to communicate with extended team members - DP
- Accept payments for deposits and dismissals - V/WC & PA
- Works with the extended team if necessary to understand and explain invoices to clients - V/WC
Colorado State University may conduct background checks on all final candidates
Student Hourly Employees*: Employee Benefits information can be found on HR's Website.