Receptionist
Are you looking to work for a great team? Senior Benefit Services is seeking an individual interested in an entry-level, part-time position (24-28 hours). This is an essential component of a hard-working, fast-paced team providing top-notch industry service to our agents and client base. Dates of employment would be September through March 1, 2024.
What You Would Do:
- Provide unparalleled support to your team of agents by researching answers to questions and overseeing their block of business to ensure all business is placed and issued
- Processing and seeing all customer service requests through completion and satisfaction
- Answer & direct a large volume of incoming calls - this is an all-team effort
- Communication: Both electronically and verbally with our insurance carriers, teammates, agents & clients
- Traditional administrative duties would also include: processing incoming emails, managing electronic client files, recording and noting all actions regarding client cases, scanning, mailing, and occasionally faxing client documents
- Collaboration and communication with other internal departments to ensure projects are completed accurately
What Traits You Need:
- Lively & Engaged Team Player
- Positive Attitude is a MUST in this fast-paced atmosphere
- Able to empathize with clients and keep a professional demeanor when working with companies
- Great communicator Able to prioritize responsibilities & multitask Dependable, Honest & Trustworthy Detail Oriented
- Able to effectively & efficiently work independently as well as in a team setting
What Qualifications You Need:
- High School diploma is required, some College Education preferred Reliable transportation to and from the office
- Good knowledge of relevant computer programs and ability to navigate CRMs
- Must be proficient in Microsoft Office Programs (Outlook, Excel, Word)
About Senior Benefit Services
Senior Benefit Services represents over 50 top-rated life and health insurance companies. SBS Insurance Agents provide an important service to our clients by assisting them in choosing the right insurance coverage for their needs. Our portfolio of products include: Medicare Products, Cancer Care Insurance, Long & Short Term Care Insurance, Final Expense & Life Insurance, Annuities & Investments and Prescription Drug Plans. Senior Benefit Services has clients in +25 states with 19 different office locations.