Military Veteran – Tour of Duty Associate – Security Operator

Check with your school's Internship Coordinator BEFORE accepting the hiring offer to determine if this position satisfies the criteria for receiving academic credit.

Minimum Qualifications

Must be a recently transitioned military veteran, military spouse, or actively serving National Guard or Reservist

Availability to work 24/7 including weekends and holidays 

Preferred Qualifications

2 years of experience in security, law enforcement, military, or related experience

Experience dispatching security and law enforcement entities

Experience operating video surveillance systems

Basic de-escalation skills to provide high-level client service

Proficiency in multi-tasking multiple programs simultaneously 

Job Summary

As a Tour of Duty Associate Security Operator, you'll gather information and act on any potential threats to Family of Companies personnel, physical assets, image, reputation, or other stakeholders while driving safety within the Family of Companies (FOC) and surrounding areas.

Responsibilities

Gather information from multiple open-source locations, including various media outlets, government agencies and subscription services 

Create, review and edit various incident management reports to be disseminated to leadership 

Calmly and effectively handle high-stress situations, such as crisis management incidents and emergency communications 

Collaborate with Contracted Security and law enforcement partners by assisting with run sheets, badges, radios, briefings, and their initial investigations (such as surveillance findings), manage dispatch console and dispatch accordingly using proper radio etiquette 

Manage multiple email boxes, compose emails, and properly categorize emails

Complete thorough camera surveillance investigations

Operate analytical and camera surveillance systems to identify suspicious behavior and activity in or near owned and occupied properties   

Handle, document, and route escalated calls/surveillance requests/concerns to leadership 

Familiarity with the Family of Companies 180+ assets and monitor these assets via access control programs including any events that may impact these assets 

Assistance with commercial and residential tenant requests, such as building/parking/access control concerns

Complete open-source background investigations including social media deep dives

Who We Are

Rock Security offers 24/7 safety and security services and training for the Family of Companies team members, tenants and visitors. We’re proud to be part of collaborative public-private partnerships working toward the common goals of enhancing the safety of everyone who lives, works and visits Detroit, Cleveland and our other home cities.

Disclaimer

This is an outline of the primary responsibilities of this position. As with everything in life, things change. The tasks and responsibilities can be changed, added to, removed, amended, deleted and modified at any time by the leadership group.

We are proud equal opportunity employers and committed to providing an inclusive environment based on mutual respect for all candidates and team members. Employment decisions, including hiring decisions, are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with state and federal law.