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Campus Graduate – 2024 Colleague Experience Group Summer Internship

Campus Graduate – 2024 Colleague Experience Group Summer Internship

About AMEX

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

About the Colleague Experience Group (CEG)

As a part of the Colleague Experience Group (CEG, formerly Human Resources) we strive to provide a great colleague experience every day. We obsess over understanding the colleague experience at a deeper level to co-create simple and great ways of working that enable everyone to be and deliver their best. We are responsible for people management, including acquiring talent, developing and retaining colleagues worldwide, and overseeing key programs like compensation, benefits, diversity and colleague and labor relations.

Role Specific Info

Our Summer Internship Program is the main pipeline into our full-time CEG Global Rotation Program (GRP), a two-year program designed to attract and develop talent to be the future leaders of CEG and to work on high-impact projects that drive CEG and business strategies.

The summer internship provides high-performing MBA/Masters students the opportunity to gain hands-on experience by owning an individual project that has high visibility and lasting impact at American Express. Throughout the course of the summer, interns are given significant exposure to senior leadership and all functional areas of CEG. At the end of the program, interns will present their insights and recommendations to the Chief Colleague Experience Officer, the CEG senior leadership team, and CEG colleagues.

Successful summer internship candidates will be on track to join the full-time GRP. This two-year program consists of three rotations: a specialist rotation within one of our CEG Centers of Expertise, a CEG generalist rotation, and a rotation within a line of business outside of CEG. One of these rotations is internationally focused and participants have the option to be based in a global market outside of their home country. The program is small, high-touch, and promotes individual development through a number of resources, including mentorship and coaching. GRP alumni have gone on to hold roles in areas such as Talent & Development, Diversity, Equity & Inclusion, Colleague Services & Digital Capabilities, and as Colleague Strategic Partners.

How will you make an impact in this role?

Drive Colleague Experience Group mission and vision by delivering a great colleague experience and co-creating simple and great ways of working that enable everyone to be and deliver their best
Know the business: understand our business strategy, plans, and the impact of internal and external factors
Think strategically: develop ideas that drive meaningful colleague experiences and competitive advantage
Deliver phenomenal solutions: craft and deliver high-quality, end-to-end, colleague-centric solutions that enable business success
Deliver phenomenal solutions: craft and deliver high-quality, end-to-end, colleague-centric solutions that enable business success
Provide a fresh perspective on existing business challenges and demonstrate the courage to challenge the status quo
Partner with people of diverse backgrounds and experiences to empower colleagues’ unique voices so everyone feels like they belong

Skills/Experience

At least three years of work experience (HR-related experience is not required)
Ability to be based in New York or London and to work in the hybrid model
Desire to gain global experience through an internationally focused rotation, with the option of spending 6 months living outside of home base country (subject to change due to Covid-19)
Demonstrated commitment and passion for a career in HR
Desire to grow a long-term career in CEG at American Express
Proven ability to drive results
Strong leadership experience with demonstrated ability to lead people, teams or projects, including leading through change
Experience adapting working style to effectively navigate a variety of situations
Highest standard of integrity and professionalism
Analytical thinking and complex problem-solving skills
Interpersonal skills, including the ability to communicate, influence and collaborate at all levels
Intellectual curiosity and a keen interest in learning
Driven by purpose and perseveres in the face of challenges
Seeks feedback and demonstrates self-awareness to drive personal growth

Requirements/Qualifications

Currently enrolled in a master’s degree program
Students must have a graduation date between December 2024 and June 2025

Apply now!

For your application to be considered, for Fall interviews, applications must be received by Sept 30th, 2023.

For your application to be considered for Spring interviews, applications must be received by November 1st, 2023.

Our team will review completed applications on a rolling basis. We appreciate your patience while we consider your application and will be in contact with you by March 1st, 2024.

Please complete the below steps submit your application:

1. Click on the link below and select “Apply”

https://tinyurl.com/2cvn8b6z

2. Create a new username and password

3. Complete and submit your application

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

Competitive base salaries
Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counselling support through our Healthy Minds program
Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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