MEAL Manager

• Manage and ensure strong organisation and planning of the day-to-day work of the MEAL team, ensuring timely field data collection, analysis and reporting.
• Review MEAL monitoring reports, ensure external audiences, providing useful coaching and feedback readiness.
• Design, organise, analyse data collection, write needs assessment and evaluation reports.
• Oversee, further establish and develop health, MHPSS, shelter, Basic Assistance, mapping MEAL systems promoting accountability to affected populations, sector quality standards & donor requirements.
• Ensure M&E plans and Indicator Tracking Tables are in place for all projects, with required indicators collected and reported on in a timely and accurate manner.
• Monitor project progress on activities and impact to ensure that objectives are met, proposing recommendations and corrective actions as needed.
• Oversee the effective implementation of Medair’s MEAL Standard Operating Procedures.
• Ensure that all elements of the Project Cycle Management are incorporated into programming, including evidence-based needs assessment and design.
• Work with Accountability staff to ensure clear communication between teams and to improve the engagement of community members within Medair’s programmes.

• Develop a learning environment, and ensure that feedback is elicited from communities and is acted upon to improve the quality of programming.
• Maintain a focus on Impact and continuous improvement, including organising lessons learned and the development of external papers on context or impact.
• Develop and improve the mainstreaming of cross-cutting issues across Medair’s programming, including gender, protection, inclusion, sustainability, local ownership, environment and conflict sensitivity.
• Ensure country programmes are implemented in line w/proposals, requirements & in accordance w/Medair, donor, country, international standards e.g. Sphere, CHS standards, WHO recommendations…

• Together w/MEAL PM, manage the MEAL budget, including the usage of casuals, vehicles and for surveys.
• Coordinate with the Information Management team to ensure that IM processes are functioning effectively and are integrated into programme design.
• Liaise with Support team to ensure smooth coordination between the MEAL and finance, administrative, human resource, IM/IT, Communications, Funding and logistics management, ensuring knowledge of and adherence to applicable operational systems, donor requirements and country programme strategy.
• Ensure that MEAL staff are incorporating good security procedures into their activities.

• Line manage designated MEAL staff, including direct supervision and development.
• Develop a successor who has the knowledge, skills and experience to manage the MEAL team.
• Ensure casuals are managed well, w/clear communication, training, feedback & equitable opportunities.
• Lead, w/MEAL PM, development of a positive, supportive and encouraging team culture.
• Facilitate regular team meetings and develop and build an effective team through a consultative leadership style and a transparent, honest and supportive communication structure.
• Develop direct reports to improve their skills, knowledge competence and performance.

• Develop and maintain a transparent, honest and supportive communication structure with colleagues to ensure they are kept informed of support related activities and requirements.
• Support MEAL team to have positive & open communication, address issues in a fair, respectful and effective way.
• Develop & maintain positive relationships w/community members, local partners, local authorities, NGOs or other stakeholders, representing Medair and ensuring good co-operation and partnerships.
• Represent Medair at relevant national and local meetings with government officials, UN agencies, contractors, other NGOs, etc., reporting back as applicable to staff, field managers and GSO.

• Reflect Medair values in everyday life: with team members, local staff, beneficiaries, external contacts…
• Fully contribute to rich spiritual life of Medair: devotions, prayers, words of encouragement…

Qualifications

• University degree in relevant subject such as Management, Development Studies, Business Administration or in a relevant technical subject.
• Strong working knowledge of English (spoken and written) and Arabic (desirable)

Experience

• 5-years post-qualification related professional experience.
• 1+ year post-qualification experience in a complex humanitarian emergency.
• Experience working in MEAL roles.
• Experience designing and conducting surveys, with ODK and Excel knowledge.
• Experience managing staff and overseeing teams, professional development, promote learning.
• Experience with mainstreaming protection in humanitarian programmes and working with vulnerable groups.
• Experience working with referrals systems and providing leadership and strategic direction
• Able to develop and maintain effective relationships with internal and external stakeholders.
• Knowledge of Humanitarian Essentials, Sphere, CHS and other international humanitarian guidelines.
• Advanced planning, assessment and analytical skills. Experience in training/mentoring staff.
• Coaching and training skills. Good understanding of cross-cultural issues.
• Excellent communicator. Problem solving ability. Good inter-personal and conflict resolution skills.
• Strong organisational and time management skills. Good numerical and report writing skills.
• Dynamic and mature personality, able to oversee multiple tasks, prioritising and delegating as required.
• Leadership and management skills; ability to build trust and enforce procedures.
• Team-player with good inter-personal skills; committed to team-building.
• Capacity to work under pressure and manage personal stress levels.

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