Logistics & Operations Summer Internship - Tresi
About the Company
Based in NYC, Tresi offers luxury, eclectic pre-treasured furniture and decor without the retail markup. Our goal is to redefine the interior design market by increasing inclusivity. We believe you deserve to discover and embrace your unique identity within your own space without breaking your wallet, or breaking the next year. Our wide array of styles, including mid-century modern, art deco, boho, and classical, is carefully curated to serve both design enthusiasts and those who are just starting their interior design journey. With transparent pricing, door-to-door convenience, and dedicated customer service, we aim to make the hectic process of furnishing your apartment as enjoyable and hassle-free as possible. We are currently serving neighborhoods in Manhattan, Brooklyn, and parts of Queens.
Job Summary:
We are looking for a part-time logistics & operations intern to join our team for the summer, with an option to start immediately and extend into the school year! You’ll have the rare and exciting learning experience of being the first member of the logistics & operations team and working in a fast-paced, high responsibility early stage start-up environment. You will work closely with the founder to help ensure the smooth functioning of all operational aspects of the business. You will assist in overseeing warehouse operations, coordinating fleet logistics for local delivery services, and tracking customer satisfaction. You will be able to experience and learn the ins and outs of the full order cycle and develop strategies to streamline operational improvements. The ideal candidate is someone who is eager to work in a start-up and passionate in innovation, especially to achieve maximal efficiency within a system.
Responsibilities:
Warehouse
- Help optimize warehouse layout and organization to improve efficiency
- Assist and implement a system for managing inventory, including tracking, organizing, and preparing items for sale
Order Fulfillment / Delivery Logistics
- Coordinate pickup / local delivery logistics, including driver dispatching and monitoring driver routes through installed app
- Identify ways to improve inefficiencies in fulfillment process
Customer Satisfaction
- Track customer satisfaction in order process
- Strategize ways to gain more customer feedback and work with marketing and tech teams to implement tests
Business Operations Analysis
- Utilize experience from order management and fulfillment to assist in creating an operations dashboard to pinpoint, track and test KPIs
- Monitor operational performance through installed systems and use insights to devise strategic improvements
Requirements:
- Currently enrolled in a Bachelor's degree program in supply chain, business, operations, management, technical or a related field
- Must be able to work for the duration of June to August
- Option to start immediately
- Flexible start and end date
- Commit up to 35 hours/week
- Must be able to commute to the warehouse in Ridgewood when needed
- Proficiency in Microsoft Office - must be experienced with Microsoft Excel to manipulate, sort, and organize data
- Experience with inventory management systems is a plus
- Familiarity with Enterprise Resource Planning programs and tools is a plus
- Familiarity with project management methodologies is a plus
You are:
- Dedicated, passionate and resourceful - you thrive in a dynamic and fast-paced environment
- Attentive to detail, organized and able to juggle multiple projects
- Entrepreneurial, flexible and comfortable with wearing many hats
- A fast learner and strong problem solver with the ability to think both strategically and execute tactically
- Collaborative and enjoy working with different team members solve problems together
- Strong communication skills - comfortable in dealing with customers
- Able to identify key performance indicators and analyze / translate data into actionable processes - strong quantitative skills
Benefits:
- Competitive pay of $15/hour
- Team bonding meals and happy hour
- First-hand experience in early stage start-up environment with extreme exposure and high responsibilities optimal for career development
- Mentorship and emphasis on supporting your personal and professional development
- Possible offer for a full-time position post-grad
How to Apply:
Please submit your resume to info@shoptresi.com with the subject line "Logistics/Operations Intern Application". Please include a brief description on why you would be a great fit for this position, and whether you are remote or based in NYC.
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