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Dir. Operations | Construction Exp. | Growth Focus

Director of Operations

Full-Time |On-Site
York, PA

SN is assisting our friends at Keystruct Construction in their search for a Director of Operations. Since 1995, they’ve focused on four key values: quality, cost, safety, and time-management to continuously improve the development, construction, and management of client projects. Their diverse team is proactive, professional, and dedicated to providing the most versatile and accommodating construction services available from pre-construction, design-build, renovations, concrete, steel fab to carpentry. There are jobs, and then there are careers. The chance to do the kind of work that adds up to something meaningful, the opportunity to challenge yourself and learn new skills. That’s the kind of work you can expect to do at Keystruct Construction.

The Opportunity
The Director of Operations will support the company leading and managing the business. This position is expected to focus on growth, implementing and improving necessary processes and supporting business needs as necessary. This individual will participate in the strategic planning and budgeting processes and makes sure the company maintains the sales processes and resources to achieve the desired business results and will serve as a change agent and advocate for growing business, improving culture and understanding the line of sight to increased business profitability.

The Details
  • Focuses on positioning the division for growth.
  • Manages and provides leadership for direct reports to develop their effectiveness in assigned areas of responsibility.  
  • Maintains appropriate involvement to support the employees in conducting their day-to-day responsibilities. 
  • Evaluates employee performance for compliance with established policies, objectives and contributions in attaining objectives.
  • Formulates performance improvement plans/reviews and make suggestions for termination decisions as necessary.
  • Assists in interviews, selecting, and training new employees.
  • Mentors, evaluates, and develops employees.
  • Monitors jobs to ensure that the customers receive finished product in accordance with all contractual obligations.
  • Expedites and/or amends the job schedule as to reflect work in progress.
  • Understands and implements installation and operation processes and/or procedures.
  • Develops the most cost-effective processes and methods for the company.
  • Manages and ensures all safety compliance requirements are being implemented.
  • Ensure an exceptional customer experience is being provided by the company. 
  • Ensures effective use of technology and information to improve the company’s ability to meet strategic and operational objectives and maintain competitive advantage within target markets. 
  • Holds team meetings and coordinates trainings as needed.
  • Follows all company policies, procedures and safety rules.  
  • Conducts self at all times in a professional, ethical and courteous manner as a representative of the company.
  • Other Duties as assigned. 

The Qualifications
  • Bachelor's degree and/or a minimum of 5 years related experience or training; or equivalent combination of education and experience.
  • Demonstrated ability to function successfully in a fast paced, changing work environment.
  • Ability to lead a team-based approach to decision making.
  • Strong interpersonal skills and ability to thrive in high-pressure situations
  • Strong communication skills, both verbal and written, are necessary
  • Outstanding organizational skills and attention to detail
  • Strong analytical skills required with a high degree of accuracy
  • Articulate, assertive, and a quick thinker
  • Forward thinking mindset towards improvements and innovation; consistently seeking opportunities for efficiencies and streamlining processes
  • Proficient in MS Office (Word, Excel, PowerPoint, Outlook) 
  • Knowledge of Database software, Internet software, Spreadsheet software and Word Processing software and other software as necessary to complete job assignments
  • Positive attitude and team oriented
  • This position is designated as a safety-sensitive position.

Certificates, Licenses, Registrations
  • Valid driver’s license required to travel to various job sites or ability or provide own transportation for necessary job functions and environments.

Physical Demands
  • Frequently required to sit, stand, walk, reach with hands and arms, enter and exit vehicle, enter and move about job sites and facilities, stoop, kneel, crouch, crawl, talk and/or hear. 
  • Required to climb as necessary to inspect shop and job site conditions and equipment.
  • Occasionally lift and/or move up to 25 pounds. 
  • Specific vision abilities required by this job include close vision, distance vision and peripheral vision. 
  • Employees must request assistance and use appropriate equipment when necessary.

Work Environment 
  • Occasional exposure to moving equipment
  • Work both inside and outside in varying weather conditions
  • The noise level in the work environment may be moderate to loud at times

Benefit Highlights
  • Medical, Dental and Vision
  • Short- and Long-Term Disability
  • Life insurance
  • Identity Theft Protection
  • 401k

Company is proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.

If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let us know.