Learning and Growth Analyst - ElevateU Rotational Program
SUMMARY
As the Learning and Growth (L&G) Analyst – ElevateU, you will participate in a rotational program where your learning journey is rooted in our strategic goals and unique culture. The L&G Analyst – Elevate U is responsible for providing quality control oversight, gathering and presenting data, and maintaining governance of critical functions within the L&G team. In addition, the L&G Analyst – Elevate U will aggregate and visualize training data to present to internal stakeholders to identify improvement opportunities and learning gaps within the organization. The L&G Analyst – Elevate U will also partner with the Learning and Growth Experience Officer to manage governance and maintain excellence over all First United training programs.
MAJOR DUTIES AND RESPONSIBILITIES (ESSENTIAL FUNCTIONS)
- Gathers data, writes reports, and builds reporting dashboards on programs supported by Inclusion & Diversity and Learning & Growth departments.
- Creates processes to track data relating to various programs and assessment tools appropriately.
- Partners with L&G Experience Officer, L&G Program Managers, and line of business trainers on knowledge management to develop a curriculum catalog of training inventory.
- Supports annual risk assessment.
- Supports LMS assignment of courses and reporting to internal departments.
- Partners with L&G Experience Officer, Learning Systems Manager, and business leaders to develop, oversee, and report on training evaluation programs using Kirkpatrick Four Levels of Training Evaluation methodology.
- Provides general support on department projects and initiatives.
- Consciously create a workplace culture consistent with the Bank's, emphasizing the identified mission, vision, guiding principles, and values.
- Additional Duties and Responsibilities
- Dresses professionally.
- Recommends to supervisor possible methods to improve the department.
- Adherence to all First United Policies and Procedures
- Complete all required compliance exams on an annual basis
- Perform other duties as assigned
EMPLOYEE SPECIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below represent the required knowledge, skill, and/or ability. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
REQUIRED EDUCATION AND WORK EXPERIENCE
- Bachelor's degree in Finance, Accounting, Computer Science, MIS, Business, Business
- Analytics Majors preferred or recommendation from senior leadership or equivalent work experience required.
- Excellent leadership, communication, organizational and analytical skills.
KNOWLEDGE AND SKILL REQUIREMENTS
- Ability to think conceptually and problem-solve.
- Problem-solving through statistical analysis with large data sets is highly preferable.
- Maintains a learner mindset and high levels of collaboration at all times.
- Strong data visualization skills.
- Exceptional customer service skills.
- Proficient computer skills, including Microsoft Office applications, specifically Excel and Power BI.
- Demonstrates good judgment and attention to detail.
- Strong organizational and time management skills.
- Strong interpersonal skills and ability to work well with various people.
- Ability to communicate well by all means of communication, including written, verbal, and nonverbal communication.
- Willingness to accept additional responsibilities.
- Dependable and adheres to timelines and schedules.
- Strong follow-through and initiative on projects and deliverables.
NOTE: This job description is not intended to be all-inclusive. Employees may perform other related duties assigned by the supervisor to meet the organization's ongoing needs.