Operations Management Trainee (Cleveland, OH)- $2,500 Sign-on Bonus
Shop Location- 11250 Brookpark Rd. Cleveland, OH 44130
Shift/Schedule- Monday - Friday 3:00 pm - 11:30 pm (Weekends Off)
Pay- Salaried position Paid Weekly!
Bonus- $2500 Sign-on Bonus!
IGNITE the leader within you
At Ryder, our most important competitive advantage is our people. CULTURE- INTEGRITY- FAMILY. In this role, you’ll be part of a dynamic team, equipped to succeed and empowered to develop your transportation & logistics career.
Work with America’s Leader in Fleet Management and Operations. Cutting-edge technology, competitive pay, passionate mentors, and a family-like environment that fosters an inclusive and equal-opportunity work environment that believes in its people and has been around for almost a century.
You thought that was it? Take a look at a few of these: Ryder is most recently been named “America’s Best Large Employers” for 2023 by Forbes, "Top Company for Women to Work for in Transportation" by Women in Trucking, one of Fortune magazine’s “World's Most Admired Companies®, & “Reader's Choice Excellence Awards” by Inbound Logistics. What about our green initiative…? We have the largest EV footprint in the U.S. In addition to that, Verizon has recognized Ryder as their "Supplier Environmental Excellence Award".
Have we mentioned we value our people? Hear it from the people that work here!
Summary
The Operations Management Trainee will support the shop management process and assist in cost savings, customer retention, and metric-based initiatives. This requires the Manager Trainee to work cross-functionally across Operations, Asset Management, Sales, Quality, and Rental Management. This program is fast-paced and touches every aspect of the business unit. In this role, you will acquire proven industry knowledge, skills, and resources to develop your operations & fleet maintenance background. We allow you to carve out your own career path and promote from within, based on performance. The ideal path of progression in this role is an Ops Supervisor.
If you're motivated, coachable, and looking for a fast-paced, inclusive environment, you've come to the right place. Competitive pay & fast growth, full benefits package, 401k employer match, and a discount on shares!
Essential Functions
- Responsible for customer relationship activities by providing quality customer interface, proactive customer management, issue resolution, and customer satisfaction
- Coordinate with the rental department to ensure maximum utilization without compromising lease customers
- Partner with Sales staff on customer calls for new business and increased customer satisfaction
- Manage running costs and maintenance overheads. Ensure policy and processes are followed to optimize running costs and maintenance overhead
- Accountable for coordinating with Maintenance, Asset Management, Sales, and Marketing to ensure customer satisfaction
- Ensure accurate PM scheduling and follow-up, breakdowns, and vehicle status updates; oversee Technician work planning for efficiency, training, and flexibility
Additional Responsibilities
- Relocation within the business unit at the conclusion of the training program is required
- Performs other duties as assigned.
Skills and Abilities
- Detail-oriented with excellent follow-up practices
- Strong verbal and written communication skills
- Instills commitment to organizational goals
- Capable of multi-tasking, highly organized, with excellent time management skills
- Able to prioritize work
- Flexibility to operate and self-driven to excel in a fast-paced environment
- Strong mechanical skills
- Effective interpersonal skills
- Excellent influencing skills
- Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
- Ability to work independently and as a member of a team
DOT-Regulated
None
#LI-post #INDexempt #FB